Initial Business Response /* (1000, 5, 2016/03/29) */
As indicated by the consumer we did make an in-home
inspection and determined that his complaint could
be solved by our local upholsterer. This is the method for any repair or adjustment that
is approved by all furniture factories. Furniture...
is a product that sometimes requires touchup and adjustments which is what we make special efforts to do to insure customer satisfaction. However in the interest of settling this complaint, we will refund the consumer the $2558.20.
Initial Consumer Rebuttal /* (2000, 12, 2016/04/13) */
Martin's refunded 2558.20. thank you guys very much.
Initial Business Response /* (1000, 5, 2016/03/29) */
As indicated by the consumer we did make an in-home
inspection and determined that his complaint could
be solved by our local upholsterer. This is the method for any repair or adjustment that
is approved by all furniture factories. Furniture...
is a product that sometimes requires touchup and adjustments which is what we make special efforts to do to insure customer satisfaction. However in the interest of settling this complaint, we will refund the consumer the $2558.20.
Initial Consumer Rebuttal /* (2000, 12, 2016/04/13) */
Martin's refunded 2558.20. thank you guys very much.