Master Chef Restaurant Equipment Inc. Reviews (1)
Master Chef Restaurant Equipment Inc. Rating
Description: RESTAURANT EQUIPMENT-REPAIR & SERVICE
Address: 864 Atlantic Avenue, Brooklyn, New York, United States, 11238
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www.masterchefrestaurantequipment.com
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Review: We purchased a Pavailler X23F oven for $14,000.00 which was supposed to be 10 yrs old and received a CR4 monocoque oven which hasn't been manufactured in 15 yrs and After checking with Pavailler the oven we received is worth less than $5,000.00. The oven was delivered with 3 broken stone decks and no final sales slipDesired Settlement: We need this oven removed from our Bakery and our money returned in cash ASAP
Business
Response:
Customer was made aware of item prior to purchase, via photos and description. Customer had over 3 months to inspect and research the item he was purchasing. [redacted] made several appointments to inspect the item, but never arrived.
Customer inquired about the oven over the phone and asked how old the oven was. I stated that it was approximately 10 years old, but I was not sure.
We have testimony from delivery company and [redacted] himself expressing his satisfaction with the oven. We are aware that during the transportation 3 stones were damaged. We offered to replace them and the offer was accepted by [redacted]. Sales slip was issued electronically and we have proof via email that the final invoice was sent and received my purchaser.
No returns are accepted as stated in ebay listing where purchaser first saw item.