Master Linens Company Reviews (2)
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Master Linens Company Rating
Description: Linens - Wholesale & Manufacturers
Address: PO Box 5485, Newport Beach, California, United States, 92662
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Simply dreadful company to deal with
Ordered towels and were informed they had been shippedWhen they hadn't arrived by the due date we called to be told they were out of stock but had taken the decision to send an alternative We asked for a tracking number which they did not supply When a further days later we again asked where the products were we were told they had been shipped Again no tracking number available Finally they turned up and we could see the details about shipping were a total lie as the goods had only been sent the day before Product absolutely awful Basic quality - not the high end quality they describe at all We returned the product to them at our expense Finally they have credit us with our monies back aside from the shipping which they tell me they feel entitled to keep despite the fact the product they sent us was not what we ordered Stay far away from this company Non existent customer service, slow to respond to any questions and then downright dishonest when it comes to refunds And you can buy far far better towels just about anywhere
Simply dreadful company to deal with.
Ordered towels and were informed they had been shipped. When they hadn't arrived by the due date we called to be told they were out of stock but had taken the decision to send an alternative. We asked for a tracking number which they did not supply. When a further 4 days later we again asked where the products were we were told they had been shipped. Again no tracking number available. Finally they turned up and we could see the details about shipping were a total lie as the goods had only been sent the day before. Product absolutely awful. Basic quality - not the high end quality they describe at all. We returned the product to them at our expense. Finally they have credit us with our monies back aside from the shipping which they tell me they feel entitled to keep despite the fact the product they sent us was not what we ordered. Stay far away from this company. Non existent customer service, slow to respond to any questions and then downright dishonest when it comes to refunds. And you can buy far far better towels just about anywhere.