Re: Outstanding Service We Received from McDonald Plumbing
Dear Revdex.com of West Michigan,
I feel compelled to write my experience we had with McDonald Plumbing. Last fall we had a sewage line installed in our home and we received several estimates. We chose McDonald and not only were they lowest cost but the quality of work was exemplary. They were professional, on time, well organized and prompt in completing the task. With a very good clean up job afterwards.
One of the cement guys (I don't recall his name) brought to my attention that the exterior of my sump pump, that I personally installed, was not covered in cement and offered to cover it with the left over wet cement. I was so elated!!
Two weeks ago after a heaving pre-spring rain, the extra soil dirt McDonald Plumbing had put down over the excavation sank down about a 12" and we called them back. They returned promptly to refill the dirt. And that was when I met McDonald Plumbing workers Josh and Lil Joe who were doing the dirt back fill. Josh & Lil Joe were extremely nice, kind and personable to the point I felt like getting my rake and working with them. They asked about the soil surrounding my egress well and filled it where the egress dirt had sank from the rain.
Josh & Lil John set an example of what it means when it comes to customer satisfaction. In fact the entire company is exemplary in its service and I feel compelled to take the time share my experience. You can't loose in the cost, service and professionalism with McDonald Plumbing.
I write this in hopes to give future consumers insight on my great experience with McDonald Plumbing.
Re: Outstanding Service We Received from McDonald Plumbing
Dear Revdex.com of West Michigan,
I feel compelled to write my experience we had with McDonald Plumbing. Last fall we had a sewage line installed in our home and we received several estimates. We chose McDonald and not only were they lowest cost but the quality of work was exemplary. They were professional, on time, well organized and prompt in completing the task. With a very good clean up job afterwards.
One of the cement guys (I don't recall his name) brought to my attention that the exterior of my sump pump, that I personally installed, was not covered in cement and offered to cover it with the left over wet cement. I was so elated!!
Two weeks ago after a heaving pre-spring rain, the extra soil dirt McDonald Plumbing had put down over the excavation sank down about a 12" and we called them back. They returned promptly to refill the dirt. And that was when I met McDonald Plumbing workers Josh and Lil Joe who were doing the dirt back fill. Josh & Lil Joe were extremely nice, kind and personable to the point I felt like getting my rake and working with them. They asked about the soil surrounding my egress well and filled it where the egress dirt had sank from the rain.
Josh & Lil John set an example of what it means when it comes to customer satisfaction. In fact the entire company is exemplary in its service and I feel compelled to take the time share my experience. You can't loose in the cost, service and professionalism with McDonald Plumbing.
I write this in hopes to give future consumers insight on my great experience with McDonald Plumbing.
Thank You, Customers, [redacted]