Medicredit, Inc.

MEDICREDIT is also reckless and unprofessional with clients. After I set up payment plan with them and they had been collecting my money from my bank account every month, only to find out one month that they didn't collect the payment for that month, for some careless, reckless reason on their part, but instead they sent me another letter of me owing them. When I called them the Rep was not apologetic, she was rude and acting as if I owe them when they were not paying attention. She wanted to read me this bull about attempt to collect a debt so I stopped her right there, I was pissed really? After so much hell that they all gave me before on this issue they turn around and messing up and blaming it on me again. I had to reset up the payment plan all over on that telephone call. Can you believe this. They were just still trying to spite me, so from now on I am looking at my bank account every month when they should collect and if they don't, I'll be calling them evil, careless employees who are too rude and feisty to do their job right! smh...kmt...wtf

Medicredit collections agency, its employees and affiliates such as skyline tristar medical hospital are a set of unscrupulous, evil, inhumane, vindictive and spiteful group of people. They are very guilty of giving the wrong information and bad advices. I have spoken with several of their representatives both skyline hospital and medicredit on this issue and told them of the situation I was having with regards to a balance on my medical bill at skyline medical which was due to a domestic violence case that was in court. My insurance had already paid part of the bill. I was physically abused and ended up in skyline hospital emergency room for treatment. The case was in court which I won later and the balance of my medical bill was turned over to the victims compensations unit who is set to processing this payment. Everyone knows that these issues takes time to process with the government, during which I was in constant telephone conversations with skyline medical hospital billing dept. Reps. I didn't know that the victims compensation unit had requested an item bill from skyline medical which they did not sent or not as the least to send it to me by mail or even to honest enough to tell me the truth on one of those many telephone calls that I had with them at the hospital. I was there wondering why it was taking so long when it was the skyline trisatar medical hospital's fault. Skyline billing dept. Lied that they sent the itemized bill out when they didn't. I only learned of this after they sent my account over to medicredit collection agency because I received a letter in the mail from medicredit stating that. I was shocked with disbelief and immediately I called skyline and argued with them as well as medicredit. Skyline advised me that they were going to withdraw my account from medicredit and promised to send out the itemized bill. It was after calling over eleven times in an eight month period speaking with several reps on the matter that I found out that the itemized bill that victims compensations unit had been requesting from skyline from so long was still not sent and my account was still with medicredit. These evil employees at skyline are not doing their jobs. They are suppose to help people / victims but are only there to profit themselves out of victim’s pains. They didn't help me but tried to ruin me by settling with medicredit and turning over my account to them. The medicredit reps were rude and dismissive and they frankly told me that the account was not withdrawn they still had it. Rudely the rep at medicredit told me that I have no other option at this stage but to set up payment plan until whoever is going to pay my bill pays it. I went ahead and set up the payment plan with them feeling very upset. Then I called skyline and gave them my full tongue as I was so angry at this point for all this unnecessary distress, misinformation and confusion from them and requested that they send the itemized bill to me and upon its receipt, I sent it to victims compensations unit who paid skyline not medicredit $1125 from the $1500 which was the balance. I paid $150 from the pymt plan so far. And can you believe it that medicredit who had reported my account to the credit bureaus all over didn't bother to call them and update them that I only owe a small balance. They still have me being reported as owing them $1500, even though they already received over 80% payment of the balance. Medicredit employees think that they are spiting me because I argued with them. This was a situation that was not supposed to have gone to a collections agency if skyline had done their job and medicredit is simply unfair, unscrupulous & spiteful. Medicredit and its employees and skyline tristar medical hospital and its employees are unscrupulous, heartless, unfair & inhumane and I or anyone for me will never use the services of skyline hospital for treatment ever. Now hear this! You all can't ruin me, credit scores changes every f—month. Bad things happen to good people. I know i'm a good citizen...

Complaint: ***
I am rejecting this response because:
My credit report has shown Medicredit at a $balance since September 11th, I have attached an itemized billing statement from *** that is from 2013, it shows the date of because this is the day it was emailed to me; However, as the representative at *** stated, they no longer have any updates or records to that system since So she can only send me what the account was in 2013. Both pages of the invoice show the balance is at $balance on the bottom of the invoiceThis means since my two invoices from the same visit were at a $balance(Even though I sent Medicredit an additional $payment on 6/22/per record on my credit card used.The representative I spoke with prior to my payment 06/22/2015 told me she would remove this collection off of my credit report If I payI went to the website and paid $50.00. I am requesting Medicredit to follow through and delete this record of Medicredit off of my credit report as the representative statedI am willing to forget about the $I paid in although it doesn't add up to what it says on the invoice but I do want all record of Medicredit off of my credit report to resolve this matterThank you
Sincerely,
*** *** ***

I have attached the necessary documents of my complaint request

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We again want apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 06/04/by our client, *** *** ***On 10/02/the consumer was mailed a debt validation that included documentation on Third Party Collection activitiesIt appears that the consumer signed these documents upon arrival at the facilityIf the consumer needs further assistance please have them contact our office directlyThank you

01/31/2018: Mediator sent consumer email requesting update.02/05/2018: YesThe receipts I received say nothingThey have my name on it and nothing moreI need receipts to list what the bill amount was and that it was paid off in full. Can’t believe this place is in businessVery shady02/07/2018: Mediator sent consumer email including copy of receipt for review.02/09/2018: Mediator emailed consumer update

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaint. On January 6th, the accounts in question were placed with our office by our client, *** Regional Medical Center, please note that Medicredit, Incdid not purchase
these accounts, nor do they own these accounts in any way, the accounts were placed with Medicredit, Incfor collection purposes only. In order to provide the best customer service possible and to expedite resolution of the consumer’s complaint, we have submitted a deletion on each account that the consumer had placed with our office, we hope this resolves the consumer’s complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/08/27) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by Ms***On May 26, our client, *** *** Health Center placed an
account with our office from a date of service of January 14th, with a balance of $On June 9th, 2015, our client, *** *** Health Center placed an additional account with our office from a date of service of Febraury 11, Lastly, on August 11, our client, *** *** Health Center placed an account with our office from a date of service of April 15th, with a balance of $Leaving Ms*** with a current balance in our office of $Upon reciept of Ms***'s complaint we did reach out to our client to confirm the balances placed with our office are accurate and owing, and they have confirmed we have the correct balancesOn August 19th, when a Manager from our office, ***, spoke with Ms***, he indicated if Ms*** could provide any documentation showing proof of her payment we would be happy to provide that information to our client for review, at which point Ms*** then ended the call and indicated she would explore a different avenue to resolve the accountWe hope to help Ms*** resolve the confusion surrounding the balances currently reflected, should she wish to discuss the accounts further or provide documentation, please feel free to have her contact our office directly or provide the documentation through your office

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by the consumerOur client, West Florida Hospital, placed the account in question with our office on June 16, On June 17th,
a letter advising Ms*** of the same, was sent to the same address listed as contact information on this complaintA deletion has been submitted to the credit reporting agencies with a control number of XXXXXXXXWe are also mailing Ms*** a deletion letter to retain for her recordsWe hope this resolves Ms***'s complaint, should she have any further questions or concerns, please feel free to have her contact our office regarding the same

Complaint: ***
I am rejecting this response because: the company is a 3rd party and don't have any knowledge of this account with this company
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/06/01) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintOur client has reviewed the proof of payment mailed into our officeAccording to our client, the payment in question was
applied to the account noted on the check, ending in Since there was not an outstanding balance on that account, a refund check # XXXXXXXX was issued and mailed to "*** *** at the address listed on the check and on this complaint on April 9th, Account ending in *** has never been placed with our office
The account our office currently has placed for collections has an account number ending in *** and at this time still has an outstanding balance of $
Should the consumer have any further question, concerns, or wish to resolve this account, please feel free to have them contact our office directly
Initial Consumer Rebuttal /* (3000, 12, 2015/06/02) */
So why was turned into collections and no sign of the check
Was it cashed we do not show so and want it applied to the charge
Also need a letter explaining this to show to other creditors
Final Business Response /* (4000, 14, 2015/06/03) */
As stated previously, account ending in has never been placed with our officeTherefor we do not have any access to information regarding that account
According to our client, the payment in question was applied to the account noted on the check, ending in Since there was not an outstanding balance on that account, a refund check # XXXXXXXX was issued and mailed to "*** *** at the address listed on the check and on this complaint on April 9th,
The account our office currently has placed for collections has an account number ending in 6086, and at this time still has an outstanding balance of $
Should the consumer have any questions regarding the refund check that was mailed they would need to contact the facility, *** *** Medical Center, directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We are in receipt of the complaint filed by *** ***, and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 07/21/by our client, *** *** ***
***. On 07/26/and 08/23/our office mailed a notice of the account being placed with us to the consumer at the address provided at the time of service, leading us to believe this was the consumer’s valid addressOn 10/18/a packet has been mailed to the address *** *** *** *** ** *** to provide validity of the debt owed to our client, *** *** *** ***If the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review this matter We apologize for any confusion or inconvenience experienced by the consumer. We do show that on May 3, Ms*** spoke to Mr*** in our office, who
attempted to explain that the consumer has a total of three accounts that have been placed with our office. This was the first time we show that Ms*** requested any type of payment history, etcon her account. We do show that notices of each account being placed with our office was sent to Ms*** when the account was placed We have attached a pay history for each of the three accounts. We have also mailed copies of these documents to the consumer for her records. We hope this resolves the consumer’s complaint. Should the consumer need anything further, please feel free to contact us directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We apologize for any confusion or inconvenience
experienced by the consumer. The account in question was placed with our office on 10/30/by our client, *** *** ***. On 11/06/our office mailed a notice of the account being placed with us to the consumer listed at the address provided at the time of service, leading us to believe this was the consumer’s valid addressIt appears that there was an error made on placement of the address as well as the consumer listedAgain we want to apologize for any inconvenience. The consumer address has been updated to *** *** **, High Ridge, MO The consumer was advised that this did not affect credit reporting as our client placed the account with our office to follow up on collectionsIf the consumer needs further assistance please have them contact our office directlyThank you

Initial Business Response /* (1000, 5, 2015/10/21) */
We are in receipt of the complaint filed by *** *** and have taken the time to thoroughly review the complaintWe apologize for any inconvenience experienced by *** ***Unfortunately, at this time, our office is unable to locate an
account matching the demographic information (phone number) provided on this complaintIn order to appropriately address the complaint we are in need of further informationIf the consumer could confirm the phone number being called and indicate the phone number the calls are being received from, our office we will investigate this matter immediately
Initial Consumer Rebuttal /* (3000, 13, 2015/10/27) */
My home phone is the number they are callingIt is XXX-XXX-XXXX
Final Consumer Response /* (2000, 18, 2015/10/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 16, 2015/10/27) */
Thank you for the additional informationWe were able to locate an account that did have MrCaver's phone number on file, and we have removed the phone numberMr*** should not receive any further calls regarding this matterWe offer our apologies to the consumer

We are in receipt of the complaint filed by *** *** and have thoroughly reviewed this matter. We again want to apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 07/30/by our client, *** *** ***Per review of the attachment that the consumer provided, the last update to the credit agency was As last stated in the previous complaint, update to the credit agency took place from our office on In order to ensure that the highest level of customer service is provided to our consumers we have requested that a deletion be submitted to the credit reporting agencies to ensure this was taken care ofIf the consumer needs further assistance please have them contact our office directlyThank you