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According to our records [redacted] did call our office She spoke with Carrie and was told as long as the payment was in this office by July 3rd she would be fine The late fee would kick in on July 6, This is not the first time [redacted] has been late It has never been our policy to go by the date a payment is mailed The payment is considered made once it has reached our office If it is not in the office on the day before the late fee, we do not waive late fees We are a second chance finance company and mainly deal with customers who have bad credit and do not pay in a timely manner As explained to [redacted] , when she makes a payment the funds go towards any fees on the account and then are applied to her monthly payment At this time [redacted] is more than days past due for this month's payment At this time time we suggest [redacted] make her payment to avoid further fees and collection efforts We will not be waiving this late feeSusan C.ManagerStMary's Acceptance, LLCPO Box ***Lexington Park, Md***###-###-####fax ###-###-####www.stmarysmotorsinc.com

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