This email is in response to the complaint filed by [redacted] (ID # [redacted] ) It is unclear exactly what the issue is solely based on this complaint We will have the Metro Mattress location in which the purchase was made, reach out to the customer to try and sort the issue out If there is a defect in the product that the customer received, Metro Mattress will certainly rectify the situation Additionally, Metro Mattress will absorb any applicable delivery fees as a gesture of good faith.Respectfully, [redacted] ***Director of Service & ProcurementMetro Mattress
This email is in response to the complaint filed by [redacted] (ID # [redacted] ) It is unclear exactly what the issue is solely based on this complaint We will have the Metro Mattress location in which the purchase was made, reach out to the customer to try and sort the issue out If there is a defect in the product that the customer received, Metro Mattress will certainly rectify the situation Additionally, Metro Mattress will absorb any applicable delivery fees as a gesture of good faith.Respectfully, [redacted] ***Director of Service & ProcurementMetro Mattress