Mike's Heating & Air Conditioning

It is the policy of our company to have authorization from the home owner before we commence on any type of work When we talked to the tenant, he said that he was the home owner and that he would pay upon completion of the work performed by our company When the work was completed and the technician asked for payment the tenant said that he was not the home owner and that his landlord would be paying the bill for the services provided by our companyOur company then placed a call to the home owner on Monday and the home owner denied giving any authorization to the tenant for the repair of the HVAC system.This complaint is not legitimate being that it has originating from a person that does not own the home but is rather a tenant where services were provided The actual home owner has no complaints with our company or our services Payment is still expected to be paid in full

You asked me to let you know if my complaint has been resolvedI think it has beenI received a call from NW Natural (the gas company)Mike’s Heating and AC is their vendorThey contacted Mike’s and Mike’s has agreed to stop billing us and to show our account with a zero balance

While Mike's Heating & Air Conditioning may not be "accredited" with the Revdex.com, the service provided, in my estimation, is better than two larger more visible area companies I had dealt with for many yearsI called Mike's when my burner failed to come on in mid twenties degree weather, so basically it could be classified an emergency situation although by no means was anyone's life in danger The company I had been dealing with for over fifteen years, the one I am on "automatic fill" with as far as my oil delivery, took my call at 8:00am one morning and the owner told me they'd call me back in an hour That call never came by close of business dayAnother large company I called told me they'd only service my burner after I gave them all the information necessary to open an account for oil delivery, and after I did that, they told me it would be at least three days before serviceFinally, I came across Mike's number and called My call was returned within the half hour and I was scheduled for service the next morningHe showed up on time and did the necessary service It turned out to be a clogged nozzle and while he was there I had him do a service call I can tell you this I'm the type of guy who likes to watch things done and there were areas of my burner that received service and cleaning that had never been touched in the past by the "two larger more visible area companies" I mentioned aboveSo I would highly recommend Mike's Heating & Air Conditioning to anyone needing service on their oil burner, and I'm confident that the same professional thorough service would be given to your air conditioning system as well

It is the policy of our company to have authorization from the home owner before we commence on any type of work When we talked to the tenant, he said that he was the home owner and that he would pay upon completion of the work performed by our company When the work was completed and
the technician asked for payment the tenant said that he was not the home owner and that his landlord would be paying the bill for the services provided by our companyOur company then placed a call to the home owner on Monday and the home owner denied giving any authorization to the tenant for the repair of the HVAC system.This complaint is not legitimate being that it has originating from a person that does not own the home but is rather a tenant where services were provided The actual home owner has no complaints with our company or our services Payment is still expected to be paid in full