We have brought the customer back into the store and presented a new contract without the service contract and for a lower intrest rate. The customer is now happy with the final contract he has signed.
To whom it may concern:[redacted] vehicle has been returned to her with all issues addressed to her satisfaction. She is appreciative of our efforts to address her concerns. Please advise if there is anything further we need to do to close this complaint satisfactorily.
To whom it may concern:We have reached out to our customer, [redacted] We have apologized to her for failing to properly follow up on her concerns. We have dispatched a loaner vehicle to her residence and will return to the dealership with her newly purchased vehicle to perform the necessary...
repairs. We will have her vehicle for only a couple of days and will promptly deliver her vehicle back to her with those repairs completed. As soon as we have delivered the repaired vehicle to [redacted] and she is satisfied with the repairs, we will communicate back to the [redacted] that her complaint has been resolved.Sincerely,Pete T[redacted]
We have brought the customer back into the store and presented a new contract without the service contract and for a lower intrest rate. The customer is now happy with the final contract he has signed.
To whom it may concern:[redacted] vehicle has been returned to her with all issues addressed to her satisfaction. She is appreciative of our efforts to address her concerns. Please advise if there is anything further we need to do to close this complaint satisfactorily.
To whom it may concern:We have reached out to our customer, [redacted] We have apologized to her for failing to properly follow up on her concerns. We have dispatched a loaner vehicle to her residence and will return to the dealership with her newly purchased vehicle to perform the necessary...
repairs. We will have her vehicle for only a couple of days and will promptly deliver her vehicle back to her with those repairs completed. As soon as we have delivered the repaired vehicle to [redacted] and she is satisfied with the repairs, we will communicate back to the [redacted] that her complaint has been resolved.Sincerely,Pete T[redacted]