Modern Solutions Construction Reviews (%countItem)
Modern Solutions Construction Rating
Address: 19901 Southwest Fwy, Sugar Land, Texas, United States, 77479-6538
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Modern Solutions is the way to go, I called Ryan the night before closing and he came out the next morning to reinspect the roof due to issues found during inspection. He provided a picture report promptly after our meeting! Overall I was satisfied and look forward to doing business with these guys in the future.
I 'd like to thank Ryan *** and his company Modern Solutions Construction for the outstanding job they did on replacing my roof. Ryan did a fantastic job accessing the damage to my roof and working with the insurance adjuster. The crew did an excellent job on the roofing and the clean-up afterwards. John *** the guy who made the final inspection was very friendly and the fact that someone "double checked" the finished project made me very happy that I picked Modern Solutions Construction Company! I highly recommend them!!
After Harvey I had a new roof put on my house.I dealt with *** I have nothing but good to say about this company... when he says he will be at my house at a certain time he was always there... fast with getting the job started and completed..... in my opinion this company is being operated the way a business should... nice to know you can still find Dependable trustworthy people... Thank You
The contract price for my roof was $10,747.19. But they added $2,335.71 after the job was completed. They never explained why this amount was added, though I asked.
Thank you for reaching out to us regarding this matter. We take these requests very seriously. Upon further investigation, I have found that there was an approved change order with his insurance company for the additional funds, and per our contract, if additional work is needed, whether by code or manufacturer specifications, we reserve the right to contact the insurance company to submit a change order (supplement). We did so on this project, and the insurance company agreed that additional work was needing to be done on the roof, and therefore additional payments were authorized by the insurance company, in writing, for us to install the roof properly. The approved change order amount became part of the project cost, as outlined in our contract. I have attached a photo of the updated scope of work from his insurance company. We did all of the roofing work per the insurance company's findings, and charged no more than was agreed upon. Please review the attachment and contact me with any further questions.
Kind Regards,
Ryan
Revdex.com:
I was contacted by Mr. ***, adjuster with *** Insurance, concerning the “request” from your company, but he seemed to indicate he had no idea what it was all about.
I ask your company, via phone call, for an explanation for the additional charges, but never received it.
All I received was a threat to have a lien placed on the house.
I still do not know what the extra charges were all about.
The complaint with the Revdex.com stands.
[Pr
Regards
I could not be happier with Modern Solutions Roofing, and in particular Jay Valdez who oversaw the completion of my new roof. The response time and then their attention to detail was spot on. I had a new roof within a week. Jay was very patient while explaining the insurance side of things to me, and then took it upon himself to establish a good relationship with my insurance company. Therefore, that whole process ran smoothly and efficiently. Highly recommend!
Ms.,
Thank you for taking the time to let us know how your experience was. We pride ourselves in making storm restoration seamless and simple. We're pleased to have exceeded your expectations!
Ryan and his team did an excellent job. Best of all, they took care of any questions or concerns we had with a commitment to integrity. A top notch company!
Best General Contract company I’ve ever dealt with. All of the employees are great people, the contractors are a pleasure to deal with and the owner even handled my insurance claim, personally. Absolutely no complaints at all. Thank you Modern Solutions for taking such great care of my family and my home!
Thank you for your kind words. It was a pleasure to work with you. Happy to get your house back together. We strive for ultimate satisfaction; I'm happy to hear we delivered!
After Harvey, we had several contractors promise the moon, but wound up giving us nothing but empty promises. Jay with Modern Solutions assessed our damage, came up with a reasonable plan and was able to get approval from our insurance company. We were shocked when he was able to start the work way ahead of schedule and completed our repairs in a timely and professional manner that is uncommon in the aftermath of Harvey.
I hope you enjoyed your weekend. Thank you for taking your time to let others know of your interaction with us. We are ecstatic to hear that we made big promises and delivered even more than expected. I am happy that everything was to your ultimate satisfaction.
Modern Solutions Construction replaced the shingle roof on my house. They worked with me to find the perfect color for my roof, and did an outstanding job installing the new roof and cleaning up after it was done. They were also able to get me an extra $1,000+ that I was shorted by my insurance company. They really know how to deal with the insurance. I am glad I went with Modern Solutions Construction.
Modern Solutions Construction is a fabulous company. I recommend them highly!
Ms.,
Thank you for taking the time to let us know how we did. We take our customer reviews to heart, and love hearing that we have another satisfied customer.