Morgan & Morgan Vacation Rentals

Review: [redacted] stated that she owned a vacation rental in Lake Tahoe, CA. She actually rented the property and then sublet the property out. She was evicted and took $1,509 from me and has not refunded the money back.Desired Settlement: I would like the $1,509.00 paid back for the rental expense we incurred.

Review: Left on 06/16/2014 for a stay in January 2014 We stayed in one of Penny Morgan's Vacation homes in January of 2014 and never received our $200damage deposit back. After nearly 5 months of sending emails and leaving messages for penny Morgan we finally received a response which stated that she apologizes that we have not received the email she sent. she said her bookkeeper apparently emailed or attempted to email us concerning our deposit. She then stated that the hot tub was full of debris and had to be drained and that the unit could not be rented for 3 days because of it . Our response email was written as follows: Penny, We appreciate your response however we go on many vacations and rent often. We always leave the rentals spotless with all the trash pulled and everything put away. As for the hot tub we took special care and pulled the strainer to check just in case and assured it was clean. We did this do to a comment you had made to us about the previous renters leaving the hot tub dirty and you kept their deposit. I just find it strange that both mindy and I had tried contacting you via email and phone since February without response. We are expecting a full return of our deposit or we will be researching on-line reviews, Revdex.coms, consumer affairs and other regulating offices to see if their are others in our situation. If we do not get our deposit back in a timely manner then we will be pursuing other avenues allowed by the state. Sincerely, After sending the above email to penny morgan we received no response back. We called from another phone Penny Morgan answered right away. She said she would send the money back to us via paypal by Monday or Tuesday. it is now weeks later and there has been no money sent back to us. In conclusion I would like to say that I feel Penny Morgan has not been straight with us and the others that have reviewed her. We would like out $200 deposit backDesired Settlement: send us out $200 deposit back