Morley Roofing, LLC Reviews (1)
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Morley Roofing, LLC Rating
Address: 7511 River Rd, Prospect, Kentucky, United States, 40059
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Ms*** called wanting an estimate for a new roof on a rental property she ownsI met with her, got up on the roof and the determination was made there was hail damage.I worked up an outline for scope of work; got her approved by her Insurance company for a whole new roofMs*** then
asked if I could pay for her $deductible; I explained to her it's against the lawIn the past, “absorbing” an insurance deductible would have been perfectly legitimate for a roofing contractorHowever, todays insurance claims work differently.As a roofing contractor that has completed 1000s of insurance restoration projects over the years, to be asked whether it is possible for us to “cover the deductible” on an insurance claim for roof repairs; this put my company in a difficult and awkward position.Ms*** had a flat tab 20-year shingle roof on her rental property; my company provided an upgrade to a 30-year Dimensional Shingle at no cost to her. The roof was replaced and paid in full. Not long after the installation I received a call one evening from Ms*** of a leak she was experiencing; I told her I would be out the next morningI went out the next morning and there was no leak; she had a plumbing vent issue (?).The bottom line is the complaint is not about my workmanshipMs***, simply is upset because I did not pay her deductible. Regards,*** ***Morley Roofing