Mortgage Horizons, LLC

Our home is under warranty with First AmericanOur air conditioner went out for days, they finally send a repairman to look at it and he said it was on their last leg but he wanted to at least try to fix it to please First AmericanThis fix lasted about weeksThe wires in the power source to our outside air conditioner unit looks to have caught on fire at some point and the AC unit no longer worked againWe called and they told us twice someone was coming but never didFinally someone came and said yes indeed it was time to replace itIt has been a week since First American has documented we need a new unitThat is one week without air conditioning in Mississippi heat; it is currently degrees inside my house according to the thermostatWe are under a heat advisoryI understand it takes time to process paperwork but I feel like a week is plenty of time to approve a new unit to be installedThe air conditioner repairmen stated it was First American who was dragging their