Mynamenecklace.com

I bought a Christmas gift from mynamenecklacecanada.comWhen purchasing, it stated that the product would be here before Christmas and estimated Dec 21, Here it is Dec and nothingThe tracking information doesn't even state that it has reach Canada yet When I contacted customer service I was told "We assure you this matter will be resolved to your complete satisfaction" Now I know that you can't guarantee shipping dates and arrival dates, but if I had been given the option to pay more for faster shipping to get it here for Christmas I would have but since it said it would be here, I was confident that it would be I have since asked for a refund back since this has been a complete waste of my time and money for a $Christmas present

I recently purchased a personal dog paw necklace for my wife who recently lost her service dogWhen we picked up the necklace at our Walmart store we were not impressed with the quality of the necklace and the engraving was very poorThe back of the necklace had been scratchedThe chain was suppose to be 20" it look like an 18" and poor quality When I ordered the necklace I thought I was dealing with Walmart and not another company (My Necklace.com) even though Walmart billed me The cost did not coordinate with the lack of quality of the product

Ordered a necklace for my wife on mother’s dayThe necklace was received incorrectlyIt had two name plates on them with matching birthstonesMy sons name [redacted] was suppose to have aqua marine birth stone and my daughter [redacted] was suppose to have blue topazWhen received, the stones were switchedContacted the company via email on may 13th as they do not have a phone number and they offered to replace them and issue us new onesSince then we have gone back and forth and they will send us a new necklace after they receive the original and charge us for the shippingI then asked for the address to send it back and asked for a full refund as this company seems like a scamThey offered a 10% refund only, to pick something else out at a discount or to send the original back for a new one yet they still haven’t sent me the addressNow they are saying the original necklace they sent was in fact correct and what we originally orderedI sent proof of our order that states what we o

I ordered necklaces on 12/12/On there website it stated Free shipping, Free Gift box, and ships in 3-daysOnce you pay, they say it can take up to When you e-mail them about a refund, an automative system responds that they are making custom jewelry and it takes 3-day to makeThe more e-mails you send them they start giving you the option to pay more money to get the shipment in timeThen you don't You can never get in touch with the company, no phone number or person to talk withTotal ScamI am worried that they have my debt informationI want a refund!!!

I placed an order on mynamenecklacecanada.com on May 2017, for four necklaces to be delivered by Mothers Day The website has prices clearly marked in Canadian Currency My total was $ My husband checked our credit card online, and the store converted it to American money, which meant that we were charged around $400, Mothers Day came and went, with no necklaces I contacted mynamenecklace and asked for a refund I also told them that I did not appreciate being ripped off and getting charged in American currency when the site is clearly marked in Canadian currency The response that I got back was that there website shows me ordering from an American site, so oh well to me, and if I want a refund, I will be charged a 30% restocking fee, even though my order wasn't even made!, Please help me to get my money back

My husband, [redacted] , purchased this necklace for me in MayThis necklace broke at the end of September by a simple adjustment of placement on my neck of the necklaceI'm requesting a new necklace be sent to me since it's only been months! They offered to send me a chain that I would have to take to a jeweler and pay them to fix this problemI told them that wasn't acccepatble and I've never heard back from them

What a disappointmentThe customer service is appallingI'm am so bitterly unhappy about this companyI ordered a necklace for my mumThis was supposed to be a birthday presentI have been sent an item with the way Americans spell mumSo it says mom when it clearly stated mum when I purchased itSince receiving this product I have contacted customer service on numerous occasions without any response what so everI want my money back as the necklace is no use to meI shall be writing to the local papers and contacting watch dog

I ordered a necklace from this company, There policy was 100% guarantee of satisfactionReceived item I am not pleasedChain was discolored and engraving was way to smallEmailed company ( No phone number listed)Spoke to customer service via live chat, I explained I wanted to return the item for a full refund, and needed a shipping label( Free returns)was told they will send it to my email within hours, no shipping label( I was also told I need an approval to return the item, order # and a photo which I sentNo shipping and approval was ever sentdays later I contacted the company and was told they will send an approval and shipping label within hoursOnce again no shipping label after waiting daysI went on line once again, this time no Live chat available, so I filled out another email request It will not go thru, I feel I am now blocked from sending emails, I tried for days to send email and it will not processThey have a limited time for returns and

Do not order from here!! I ordered three items and paid a decent amount of money for items promised and guaranteed by December 24th before ChristmasThese items didn't even ship until January 10th or 11thI no longer wanted the items as I had to buy replacement Christmas gifts and tried to cancel my order and they refused I finally received the items on January 14th well after the "guaranteed" December 24th delivery that was promised when I purchased the items....i'm trying to return the items now as I didn't want them after the 26th of Decemberbut they want me to pay to ship it back and they charge 30% restalking fee with only 70% refund even though this was all their fault and errorThis has been nothing but stress, anger, and disappointmentNot to mention one item was not wrapped properly and came all scratched up!! Find somewhere else to order from this place is a joke and a headacheDid not do the right thing at allThey should have just canceled my order as requested, issued a full refund, and never shipped them to me a month late

I have contacted this business twice regarding a bracelet I ordered for Mother's Day I can't tell you how poor the quality was The strap was frayedThe metal was scratchedThe letters of the names on the metal were off Everything about it was just cheap which was disappointing since this was a Mother's Day gift I have submitted two complaints, along with pictures, to the website but I have not heard word back from them This is extremely disappointing and irritating I'll do everything I can to prevent them from getting another customer

I was told shipping would take 18-daysThis was a very sentimental gift I bought for my grandmother and to say the least after reading these reviews, I'm not happy or satisfied so far with my orderIt's been past days and the tracking still doesn't say the item got shipped and along with the other complaints, not having a contact number for your business is unacceptableIf my package arrives and is anything less than what its supposed to be, I will be highly livid and take further if needed, legal action

I order a necklace for &and can not get in touch with anyone and they state they have called me and that is untrue Been waiting for two days for them to call me about my product and so far no luck Submitted six emails and keep getting run around that someone will call me back I’m so afraid I just lost $for no merchandise

Ordered my wife the infinite necklace with our two daughters names on it, that happened 12-8-I was guaranteed delivery before Christmas and now it will not be coming until after christmasThere is no number to get a hold of them by and from the hundreds of other people complaining about this and also not getting emails returned there is no point to waste my time with thatI would never recommend this company to anyoneEveryone that ordered something from them should get there money back for the lies that they were fedOne of the most unprofessional business I've ever worked with Guarantee: provide a formal assurance or promise, especially that certain conditions shall be fulfilled relating to a product, service, or transaction

On February 7 I ordered a necklace based on there online timer stating if I order my necklace now it would be delivered by the 14th (guaranteed). It is the 14th and I have not received my item. I ask for a refund and the company (which does not have any other form of customer service other than email) stated I would be charged 30% because I chose standard shipping. There was never a option until after I paid at which time a standard receipt was issued which did not include their timer for guaranteed valentines shipping. Now looking at all of their complaints I should have done my part in researching this company.

ore Was guaranteed order would arrive on 12/23.I even emailed customer service to confirm because usps received the shipping info on 12/18, but they did not receive the package until 12/ My new arrival date is 12/The website even states guaranteed arrival by 12/ Completely advertising!!I will not order from them again, nor recommend them! And there is no customer service phone number and they no longer reply to my emails

On February I ordered a necklace based on there online timer stating if I order my necklace now it would be delivered by the 14th (guaranteed) It is the 14th and I have not received my item I ask for a refund and the company (which does not have any other form of customer service other than email) stated I would be charged 30% because I chose standard shipping There was never a option until after I paid at which time a standard receipt was issued which did not include their timer for guaranteed valentines shipping Now looking at all of their complaints I should have done my part in researching this company

I was told shipping would take 18-daysThis was a very sentimental gift I bought for my grandmother and to say the least after reading these reviews, I'm not happy or satisfied so far with my orderIt's been past days and the tracking still doesn't say the item got shipped and along with the other complaints, not having a contact number for your business is unacceptableIf my package arrives and is anything less than what its supposed to be, I will be highly livid and take further if needed, legal action

My order is Order ID: *** I ordered an infinity necklace for mothers day with my kids names on itI waited for it for weeks and then when it came it was a child sized bracelet (I'm very thin and it didn't come close to fitting my wristand I ordered and paid for a NECKLACE)They want me to submit a photo next to a rulerI triedIt says they only accept images under 15mbThe image is 11.2mbThen I tried tgru their contact us link to uploadAgainthis time that way only accepts 5mb?? That's like a word document with a sentence on itnot a photoNo customer setvic ed phone numberIt feels almost plasticengraved in black lettering So disappointedMy year old was so excited to give it to menopenobody will get back to me with a resolution!! I paid alot of money for it and it's crapI'm so angry and disappointed Someone needs to rectify or refund me 100%now

I purchased a necklace through the website, proofed my order (which had stones), and double checked my order confirmation (which had the stones)When I received my order - which is for Christmas in days - the necklace only had stones, even though I was charged for 7, and had to represent children and grandchildrenNow, I have not heard back from the company for their mistake and it's looking like I have to give an incorrect gift until this can be handledSo incredibly disappointed and will not use this company again

No phone number to call No customer service number no response on email Charged me times on my bank card for necklace Been sending emails and all I get is reference numbers for sending an email