The customer's item is shipping direct from the manufacturer and the tracking link for the item in transit is below: [redacted] We already refunded the customer's shipping in previous conversations as a courtesy due to the delay.Kindest Regards,
Hello [redacted] , The customer product has been delivered on 12/8/by the USPSYou can track it here: [redacted] Thank you, Customer ServiceNational Parks Depot
Below is an email from the company regarding a shipment ready to be shipped todayI still have not had any contact from the company regarding their explanation for the lack of responseI would like to leave this complaint open until I have had a chance to review the shipment if and when it arrives Thank you for your help [redacted]
I am rejecting this response because:yes the item was shipped, almost days lateNo attempt at contact was madeThey had an email address, a phone number, I left several messages with ways to contact me, and they did not try onceNor did they offer a refund on said item as asked
Revdex.com: I have reviewed the response made by the business in reference to my concernI will say that the refund was a partial refund (not refunded shipping) and I had to pay for return shippingHowever, I am happy to be done with them and find that this resolution is satisfactory to me
I have received the package I ordered todayThey are not exactly as advertised but acceptablePlease disregard my caseI have learned my lesson and will not be purchasing from this company again
dir="auto" "">Sorry for the inconvenience,
I am rejecting this response because:
I will not disagree that the product was deliveredIt took me calling the company on separate occasions, unanswered emails and finally a last message notifying the company that I had reported them to the Revdex.comThey have forever lost me as a customerNo one deserves to be ignored and treated like this
I placed an order on October 20, from National Parks DepotMy account was charged within hoursI have received no merchandise, no emails, no tracking numbers or anything elseI have called their customer support line many,many timesNo one is ever available to take your call and no one calls you backI've sent information request and get no responseI'm beginning to wonder if this is even a legitimate business or notThe real sorry partyt is what I ordered were gifts for my children
The customer reached out to us on 8/8/and we sent a new item on USPS tracking *** that day, which has been delivered on 8/We also sent a prepaid return label for the broken watch which has
not been returned as of yetPlease note that this issue has been resolved, we have not received any other contact from the customer via our customer service email
I have ordered things from this place The first item was not what I expected I called the phone number, Facebook them, e-mail them and wrote on their message board with no evail on getting a person or a call back But the item was descent so I gave it as a gift to someone I then order a back pack which was not what I expected but it was good enough and kept it Then I saw this great deal on a watch and order and had a friend order as well Well that took weeks longer than expected and no one sent me information and when I try to contact someone, no one ever got back to me, ever for even any of the communication I sent before The watch finally came and of course looks all nice but doesn't work so after days of trying to get it to work I am returning it Hopefully someone works their and can refund my money back I will update if I got my money or if this was a waste of time
This place is a rip off do not order from them. They take your money and never send you the product. I have contacted them several times and have not gotten a response. I have called them and even emailed them.
The customer's products have been shipped. The Plastic Mallet Stake Extractor was delivered on 7/1 by USPS on tracking number LS984693405CN. The watch was shipped as of 7/1, we sent a shipping confirmation to the...
email listed on the account of [redacted], it shows at the Sacramento Sort facililty for USPS on 7/6 and can be tracked here: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted]. This customer's order has been fulfilled in full. Please close the complaint.
The customer's item is shipping direct from the manufacturer and the tracking link for the item in transit is below: [redacted] We already refunded the customer's shipping in previous conversations as a courtesy due to the delay.Kindest Regards,
Hello [redacted] , The customer product has been delivered on 12/8/by the USPSYou can track it here: [redacted] Thank you, Customer ServiceNational Parks Depot
Below is an email from the company regarding a shipment ready to be shipped todayI still have not had any contact from the company regarding their explanation for the lack of responseI would like to leave this complaint open until I have had a chance to review the shipment if and when it arrives Thank you for your help [redacted]
I am rejecting this response because:yes the item was shipped, almost days lateNo attempt at contact was madeThey had an email address, a phone number, I left several messages with ways to contact me, and they did not try onceNor did they offer a refund on said item as asked
Tracking says delivered to front porch https://tools.usps.com/go/TrackConfirmAction.action?tLabels=
I would like to cancel the complaint sans-serif;">the situation has been taken care of.Thank you [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to my concernI will say that the refund was a partial refund (not refunded shipping) and I had to pay for return shippingHowever, I am happy to be done with them and find that this resolution is satisfactory to me
I have received the package I ordered todayThey are not exactly as advertised but acceptablePlease disregard my caseI have learned my lesson and will not be purchasing from this company again
dir="auto" "">Sorry for the inconvenience,
Item was delivered Dec 15th
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=
Item was delivered on December 17th
***
I am rejecting this response because:
I will not disagree that the product was deliveredIt took me calling the company on separate occasions, unanswered emails and finally a last message notifying the company that I had reported them to the Revdex.comThey have forever lost me as a customerNo one deserves to be ignored and treated like this
I placed an order on October 20, from National Parks DepotMy account was charged within hoursI have received no merchandise, no emails, no tracking numbers or anything elseI have called their customer support line many,many timesNo one is ever available to take your call and no one calls you backI've sent information request and get no responseI'm beginning to wonder if this is even a legitimate business or notThe real sorry partyt is what I ordered were gifts for my children
Item was delivered on December 5th
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=
Items were delivered Dec15th
***
The customer reached out to us on 8/8/and we sent a new item on USPS tracking *** that day, which has been delivered on 8/We also sent a prepaid return label for the broken watch which has
not been returned as of yetPlease note that this issue has been resolved, we have not received any other contact from the customer via our customer service email
I have ordered things from this place The first item was not what I expected I called the phone number, Facebook them, e-mail them and wrote on their message board with no evail on getting a person or a call back But the item was descent so I gave it as a gift to someone I then order a back pack which was not what I expected but it was good enough and kept it Then I saw this great deal on a watch and order and had a friend order as well Well that took weeks longer than expected and no one sent me information and when I try to contact someone, no one ever got back to me, ever for even any of the communication I sent before The watch finally came and of course looks all nice but doesn't work so after days of trying to get it to work I am returning it Hopefully someone works their and can refund my money back I will update if I got my money or if this was a waste of time
Hello,
This issue was resolved directly with the customer on 7/We have corrected the product issue that the customer was experiencing
This place is a rip off do not order from them. They take your money and never send you the product. I have contacted them several times and have not gotten a response. I have called them and even emailed them.
Tracking says delivered to front porch.
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=94055116990005638030...⇄
The customer's products have been shipped. The Plastic Mallet Stake Extractor was delivered on 7/1 by USPS on tracking number LS984693405CN. The watch was shipped as of 7/1, we sent a shipping confirmation to the...
email listed on the account of [redacted], it shows at the Sacramento Sort facililty for USPS on 7/6 and can be tracked here: https://tools.usps.com/go/TrackConfirmAction.action?tLabels=[redacted]. This customer's order has been fulfilled in full. Please close the complaint.