Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because The IP address contained in this company's response is not a vvalid IP addressMy bank informed me that the payment instrument that this company used to cash against my account was improper and against banking standardsThis was a red flag to the bank of a fake checkI never ordered checks for this accountYour company is committing fraud In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
It is possible that the order was placed by someone other than [redacted] , but the fact remains that this company did receive an online order containing her information We have done everything in our power to resolve this issue We have worked with the customer since day one At this point there is nothing more we can do Everything has been canceled and the customer has received a refund
The Following letter is in regards to a complaint received from [redacted] Our records indicate this order was placed online through [redacted] confirmed with email and IP verification The email and IP address registered were [redacted] and [redacted] A confirmation email was sent to the customer one week prior to the charge going through This email contained information reminding the customer of the upcoming charge Order policy states that cancelation is available by clicking the cancel link within the confirmation email that was sent, or by contacting customer serviceNo request for cancelation was ever received Our customer service department has attempted to contact [redacted] numerous timesSeveral messages were left with no replyDue to the nature of this complaint the VoIP service has been terminated and a credit of $has been issued to [redacted] If there are any further questions regarding this cancelation and credit, she may contact the customer service department at ###-###-#### Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because The IP address contained in this company's response is not a vvalid IP addressMy bank informed me that the payment instrument that this company used to cash against my account was improper and against banking standardsThis was a red flag to the bank of a fake checkI never ordered checks for this accountYour company is committing fraud In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
It is possible that the order was placed by someone other than [redacted] , but the fact remains that this company did receive an online order containing her information We have done everything in our power to resolve this issue We have worked with the customer since day one At this point there is nothing more we can do Everything has been canceled and the customer has received a refund
The Following letter is in regards to a complaint received from [redacted] Our records indicate this order was placed online through [redacted] confirmed with email and IP verification The email and IP address registered were [redacted] and [redacted] A confirmation email was sent to the customer one week prior to the charge going through This email contained information reminding the customer of the upcoming charge Order policy states that cancelation is available by clicking the cancel link within the confirmation email that was sent, or by contacting customer serviceNo request for cancelation was ever received Our customer service department has attempted to contact [redacted] numerous timesSeveral messages were left with no replyDue to the nature of this complaint the VoIP service has been terminated and a credit of $has been issued to [redacted] If there are any further questions regarding this cancelation and credit, she may contact the customer service department at ###-###-#### Regards, [redacted]