New Look African Hair Braiding

Initial Business Response /* (1000, 18, 2017/12/28) */
First of all, she didn't call before coming back, she came the next day, and we were busySo we scheduled an appointment with her on Monday at 3pmShe came too late on Monday between 4pm and 5pm, when we were already homeShe called, but I
didn't have the phone with meI called her back, she didn't pick upShe called back later, we scheduled an appointment for the next day at 8amShe came on Tuesday around 8:30am, we talked and she said that she wanted is to untie all her braids and put some glue in all her braids endsWe don't put glue in our shop because when we put glue sometimes customers cut their own hair when they try to undo them, and they accuse us, so we attach the ends so that it is easy to undo their hair without cutting themWe were busy, we couldn't untie all her hair and glue themWhy didn't she ask us to put glue in her braid ends when we were doing her hair? She called the police, the police officer came, they talked together, the police officer called me to ask me if I had any question, but I didn't have anyHe left without saying anythingI didn't see any other mail than this oneSo I don't know which mail you sent me before this oneAnd I used charge more than $for this kind of braid, she had a discount that dayThe police officer saw how her hair was looking, so she might send you a police report if you really wanna know the truth
Initial Consumer Rebuttal /* (3000, 20, 2017/12/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did call the shop an they did not answer their phoneSo I live around the corner from the shop so I went up theirThere was one women in the shop with the door lockedThe had no clients on this SaturdayThe girl who was their could not communicate so she use a phone translation with me and then she called the girl that braid my hairThe girl then told me to come on MondayI originally arrived at the shop at and they were not thereI sat in their parking lot and continue to call and they did not answerI left from the area at pm and they never called or showed upFor the record Gloria is the owner who normally braid my hairGloria is back in Africa according to the barber shop next door to themAs I said before I have been getting micro braids for yearsShe did not give a discount their price start at $They tell you the price before they start braidingAny person who braids hair understand that micro require to be glued at the end so that they will stay inThis shop is very unprofessional and does not stand by their own sign that states that you have days to return for them to fix a complaintAlso, for the record yes I called the police because she called her boyfriend and began to point at be speaking abusively in FrenchI can speak a little french which she was not awareThe police advised me to contact the Revdex.com, and if it was not resolves here that I have the option of file a lawsuit which I will if the $dollars is not refunded to me