NextGen Leads LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I would have preferred to be able to contact the sender if the calls continued, which they have, albeit at less of a frequency In addition, I would like them to acknowledge that if someone tells their representative that they want to be removed from their system the first time, that it happens I will wait for the business to perform these actions and, if it does, will consider this complaint resolved Regards, [redacted] ***

Hello,I am writing in response to complaint # [redacted] I have emailed [redacted] to inform her that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling her immediately; I have attached a screenshot of that emailWe are also investigating these companies' dialing practices to ensure they are compliantI can be reached at 831-332-if you have any follow up questions.Also, we did not receive notice of this until we got an email reminder two days agoIt's possible the notice was mailed to an address where mail is not being checked very oftenIs it possible to receive the initial notice of these complaints at [email protected] instead of paper mail, so that we can respond more quickly? Please let me know.Thanks,***

Hello,I am writing in response to complaint #***I have emailed *** to inform them that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling them immediately; I have attached a screenshot of that emailWe are also
investigating these companies' dialing practices to ensure they are compliantI can be reached at {your phone} if you have any follow up questions.Thanks,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello,We have reached out to the customer to explain our returns policy in further detail and have also refunded their remaining balance and returned the leads in questionWe proactively reached out several time before this complaint was filed with no responseAfter having received the
complaint we were able to reach the customer and now feel as though this complaint has been thoroughly investigated and an adequate resolution has been reachedTo clarify, data lead returns are automatically processed on the 1st and 16th of each month and credits issued cap at 12% of overall lead spend - Live Transfer leads are manually reviewed everyday and credits issued within business hours from initial return submissionThere is no return cap on Live Transfer leads. Regards,***

Hello,I am writing in response to complaint #***I have emailed *** to inform them that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling them immediately; I have attached a screenshot of the emailsWe are also
investigating these companies' dialing practices to ensure they are compliantI can be reached at ###-###-#### if you have any follow up questions.Thanks,*** ***

I am responding to complaint number [redacted]. We have contacted the customer who initiated the complaint and come to a reasonable conclusion. Email link here. It appears the person who originally made a request for health insurance quotes made an error when entering their phone number and...

for that reason, [redacted] was contacted in error. We removed the phone number from our database and demanded our marketing partners do the same.Email body is below:Hi [redacted],We received the complaint you made to the Revdex.com. I understand you are receiving calls intended for a woman named "[redacted]". It appears as though the original requester entered their number incorrectly and, as a result, attempts to deliver [redacted]'s quote were made to your phone.  We have removed your (and [redacted]'s) information from our database and have identified the parties that bought your lead information and have instructed them in very clear terms to stop calling you immediately. We are also investigating these companies' dialing practices to ensure that this does not happen again. If you continue to receive unwanted calls, please contact [email protected], we are sorry for the inconvenience and frustration this has caused you.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I would have preferred to be able to contact the sender if the calls continued, which they have, albeit at less of a frequency.  In addition, I would like them to acknowledge that if someone tells their representative that they want to be removed from their system the first time, that it happens.  I will wait for the business to perform these actions and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello,I am writing in response to complaint [redacted]. I have emailed [redacted] to inform her that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling them immediately; I have attached a screenshot of that email. We are also investigating...

these companies' dialing practices to ensure they are compliant. I can be reached at [redacted] if you have any follow up questions.Thanks,[redacted]

Hello,I am writing in response to complaint #[redacted]. I have emailed [redacted] to inform her that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling her immediately; I have attached a screenshot of that email. We are also investigating...

these companies' dialing practices to ensure they are compliant. I can be reached at 831-332-1652 if you have any follow up questions.Also, we did not receive notice of this until we got an email reminder two days ago. It's possible the notice was mailed to an address where mail is not being checked very often. Is it possible to receive the initial notice of these complaints at [email protected] instead of paper mail, so that we can respond more quickly? Please let me know.Thanks,[redacted]

Hello,
I am writing in response to complaint #[redacted]. I have emailed [redacted] to inform her that we have contacted the parties responsible for this incident and informed them in very serious terms to stop calling her immediately; I have attached a screenshot of that email. We are also...

investigating these companies' dialing practices to ensure they are compliant. I can be reached at 831-332-1652 if you have any follow up questions.Also, we did not receive notice of this until we got an email reminder two days ago. It's possible the notice was mailed to an address where mail is not being checked very often. Is it possible to receive the initial notice of these complaints at [email protected] instead of paper mail, so that we can respond more quickly? Please let me know.
Thanks,
[redacted]