The company responded via phone follows: The company stated that an insurance claim was filed for the damaged items and it was denied. The claim was disputed not to UPS but directly to the insurance department handling the claim. The claim was disputed a second time and denied again. The reason...
the claim was denied was because the consumer used an insufficient amount of bubble wrap and air pillows to properly protect the items when they were shipped. Unfortunately there is nothing more UPS can do since the claim was denied after being disputed twice.
The company responded via phone follows: The company stated that an insurance claim was filed for the damaged items and it was denied. The claim was disputed not to UPS but directly to the insurance department handling the claim. The claim was disputed a second time and denied again. The reason...
the claim was denied was because the consumer used an insufficient amount of bubble wrap and air pillows to properly protect the items when they were shipped. Unfortunately there is nothing more UPS can do since the claim was denied after being disputed twice.