Nourse Ford Lincoln Mercury

To whom it may concern: In regards to the complaint filed by *** *** concerning her Kia, we had had it at the local Kia dealer for a prior concern and never had the problem with the radio prior to thatWhen made aware of the problem we contacted *** Kia and
expressed our concern, ** ***y took the said vehicle to them to observe the issue, after a few days they then informed us that it wasn't anything they had done, odd to me, but that was the answer. Prior to receiving this letter from the Revdex.com I had instructed our serviced dept to order her a radioIt came in on 2/only to be the wrong oneNew one is re ordered. As to the windshield it has been replaced, and the key will be as soon as she can get it to Kia. We absolutely are not ignoring her or not trying to do what we said, just taking the proper steps to assure its done. Thank you. *** *** *** *** ***
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