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P J Home Improvement

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P J Home Improvement Reviews (1)

Review: [redacted] put ceramic tile in two of my bathroom on the floor, and also put in a new tub with jets back in Oct. 2007. The ceiling down stair had a spot that got bigger as time went on. I called [redacted] about two months ago because it stated leaking through the ceiling, asking him if he could check to if the tub were causing the problem. He told me he could come on Friday. I called him back on Thursday to see if he were coming he told me he would have to wait until the following Friday. The ceiling down stairs was leaking, and the sheetrock had a hole in it from water. I called a plumber to come in and was told that the toilet was not secured to the flange and turned freely on top of ceramic tile causing the problem. The floor upstairs has to be removed and replaced along with the ceiling down stairs. [redacted] told me to call him if I had any problems with the work that he done. I called [redacted] about the estimate and he would never answer or return my call.Desired Settlement: I would like to be reimburse for the work that was done. I paid $[redacted].00 to have the work done.

Business

Response:

Spoke with [redacted], he states that he is no longer in this line of work but he did tell the customer if he was in town he could come take a look at it. He has not been in town since he spoke to the customer. However, with the problem stated it would have started to leak years ago not recently. There is not a warranty on the toilet, but he also told her to have whoever gave her an estimate to give him a call. He did not heard back from the customer or a repair company.

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Description: Contractors - Flooring

Address: 2712 Calberton St, Richmond, Virginia, United States, 23234

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