Sign in

Pacifica Graduate Institute

Sharing is caring! Have something to share about Pacifica Graduate Institute? Use RevDex to write a review
Reviews Pacifica Graduate Institute

Pacifica Graduate Institute Reviews (2)

As Chief Financial Officer and Vice President of Business Services at
Pacifica Graduate Institute (Pacifica), I am writing on behalf of DrA*** in reply to your letter to him dated June 3, Pacifica would like to acknowledge and thank you for bringing to our attention complaint #We appreciate the opportunity to submit this responsePacifica sincerely regrets that Complainant believes she was treated in any way other than courteously and fairly by PacificaWith all due respect, the events she claims simply did not occur in the manner she states, and she leaves out other events that did occurHaving examined our behavior carefully, and having reviewed the pertinent documents, Pacifica did not engage in any wrongdoing, and in fact treated Complainant favorablyWe respectfully deny any liability, and are entitled to the amount Complainant agreed to pay, $1,Below is a timeline of the actual relevant events:
7/19/Complainant was accepted in accordance to Pacifica Admission Policies into the Clinical Psychology PhD Program7/19/Complainant paid the required deposit8/19/Pacifica received a signed Tuition and Fee Agreement from Complainant acknowledging and accepting all terms
9/5/Fall quarter began
9/6/Complainant attended Fall quarter Orientation
9/6/Complainant and Clinical Program Chair met for the first time
9/6/Complainant claimed she was unfairly treated and not given proper attention by her Program AdvisorWhen Complainant addressed the Program Chair, she became agitated and hostileAfter assessing the situation, and in the presence of witnesses, the Program Chair politely encouraged Complainant to use a more professional manner in communicating with her and other faculty9/6/The Program Chair sought counsel from fellow Faculty members regarding Complainants hostility and her threatening manner9/6/The Director of Admissions followed up with an email regarding the recommendation of withdrawal, in which she advised Complainant of the possible financial implications based on the signed Tuition and Fee Agreement and encouraged Complainant to nevertheless take immediate steps to withdraw9/6/Complainant returned an email response to the Director of Admission indicating she understood the financial implications if she delayed her official withdrawal9/6/Complainants last day of instruction9/13/Complainant submitted her official withdrawal notification to the Registrar’s Office9/26/In accordance with Pacificas Tuition Refund Policy, and based on the official withdrawal date of 9/13/2013, a 70% ($5,042.80) Tuition and ($1,424) Residential Fees refund was applied as a credit to Complainants account equaling $6,2/2/was Complainants next communication to Pacifica, a petition to Pacificas Education Council requesting a full tuition refund less the deposit2/7/Educational Council denied Complainant’s request for a full tuition refund, however, did approve an amendment of her separation date retroactively to 9/7/This resulted in an additional
10% tuition refund of $2/7/The Registrar notified Complainant by letter of the Educational Council’s decision, and she did not respond2/18/In accordance with Pacificas Tuition Refund Policy and based on the 27/Education Council decision, an additional 10% tuition of 720.40, was applied as a credit to the Complainant’s account 5/25/2015, approximately months later, was Complainants next communication concerning this matter, filing the current complaint (#10638524) with the Revdex.comIn summary, Pacifica made no issue of Complainant having acted in a manner that violates our Institutions Civility and Conduct PoliciesInstead we acted promptly to maintain a safe learning environment for all, as is the Institute’s legal obligationIn the best interests of both Complainant and also other students, we advised her it would be best to withdraw from the Clinical Psychology ProgramShe agreed within a weekThe Institute abided by the Tuition Refund Policy to which Complaint had agreed, and then honored her appeal by granting an exception to policy by giving her an additional refundThe Institute fully honored its contractual obligation to ComplainantAdditionally, the current charges owed Pacifica by Complainant, $1,732.80, represent the expenses she incurred while on Campus and at our third party lodging facilityThus Complainant is responsible to pay in full that current balance due

+1

Review: I was screened and accepted into the PhD program in clinical psychology. When questions arose about how possible it would actually be to get a license (given they lack APA accredidation), my questions at first were avoided. As I started feeling unsure of my decision, the program Chair stated publicly that I was emotionally unstable and should leave the program. I received an all-caps titled email about instructions for withdrawl and believed I had little choice in the matter as the program chair had asked me to leave. I am a very strong person, however even if I was unstable, they should not have accepted me. And, if they did want me to leave it should have been done in a less public, less emotionally damaging way. I am currently seeking to have bills removed as they still want me to pay. However I feel uncomfortable with the idea that this could happen to others (as there are a lot of problems with their clarity in promises and they do not want to be questioned about it). I also have not been able to fully recover emotionally and had tangible financial damage in lost work (having changed my schedule to go to school) and therapy after public humiliation.Desired Settlement: I am asking them to remove the about $2,000 that they still want me to pay. I also would like to reclaim $3,000 in damages from therapy directly related to this situation. I also feel action is important because I continue hearing reports from students of unfair treatment. I wish that the chair would be fired and that the program would be restructured.

Business

Response:

As Chief Financial Officer and Vice President of Business Services at Pacifica Graduate Institute (Pacifica), I am writing on behalf of Dr. A[redacted] in reply to your letter to him dated June 3, 2015. Pacifica would like to acknowledge and thank you for bringing to our attention complaint #10638524. We appreciate the opportunity to submit this response.Pacifica sincerely regrets that Complainant believes she was treated in any way other than courteously and fairly by Pacifica. With all due respect, the events she claims simply did not occur in the manner she states, and she leaves out other events that did occur. Having examined our behavior carefully, and having reviewed the pertinent documents, Pacifica did not engage in any wrongdoing, and in fact treated Complainant favorably. We respectfully deny any liability, and are entitled to the amount Complainant agreed to pay, $1,732.80.Below is a timeline of the actual relevant events:7/19/2013 Complainant was accepted in accordance to Pacifica Admission Policies into the Clinical Psychology PhD Program.7/19/2013 Complainant paid the required 500 deposit.8/19/2013 Pacifica received a signed Tuition and Fee Agreement from Complainant acknowledging and accepting all terms. 9/5/2013 Fall 2013 quarter began. 9/6/2013 Complainant attended Fall 2013 quarter Orientation. 9/6/2013 Complainant and Clinical Program Chair met for the first time. 9/6/2013 Complainant claimed she was unfairly treated and not given proper attention by her Program Advisor. When Complainant addressed the Program Chair, she became agitated and hostile. After assessing the situation, and in the presence of witnesses, the Program Chair politely encouraged Complainant to use a more professional manner in communicating with her and other faculty.9/6/2013 The Program Chair sought counsel from fellow Faculty members regarding Complainants hostility and her threatening manner.9/6/2013 The Director of Admissions followed up with an email regarding the recommendation of withdrawal, in which she advised Complainant of the possible financial implications based on the signed Tuition and Fee Agreement and encouraged Complainant to nevertheless take immediate steps to withdraw.9/6/2013 Complainant returned an email response to the Director of Admission indicating she understood the financial implications if she delayed her official withdrawal.9/6/2013 Complainants last day of instruction.9/13/2013 Complainant submitted her official withdrawal notification to the Registrar’s Office.9/26/2013 In accordance with Pacificas Tuition Refund Policy, and based on the official withdrawal date of 9/13/2013, a 70% ($5,042.80) Tuition and 23 ($1,424) Residential Fees refund was applied as a credit to Complainants account equaling $6,466.80.2/2/2014 was Complainants next communication to Pacifica, a petition to Pacificas Education Council requesting a full tuition refund less the 500 deposit.2/7/2014 Educational Council denied Complainant’s request for a full tuition refund, however, did approve an amendment of her separation date retroactively to 9/7/2013. This resulted in an additional10% tuition refund of $720.40.2/7/2014 The Registrar notified Complainant by letter of the Educational Council’s decision, and she did not respond.2/18/2014 In accordance with Pacificas Tuition Refund Policy and based on the 27/2014 Education Council decision, an additional 10% tuition of 720.40, was applied as a credit to the Complainant’s account. 5/25/2015, approximately 15 months later, was Complainants next communication concerning this matter, filing the current complaint (#10638524) with the Revdex.com.In summary, Pacifica made no issue of Complainant having acted in a manner that violates our Institutions Civility and Conduct Policies. Instead we acted promptly to maintain a safe learning environment for all, as is the Institute’s legal obligation. In the best interests of both Complainant and also other students, we advised her it would be best to withdraw from the Clinical Psychology Program. She agreed within a week. The Institute abided by the Tuition Refund Policy to which Complaint had agreed, and then honored her appeal by granting an exception to policy by giving her an additional refund. The Institute fully honored its contractual obligation to Complainant. Additionally, the current charges owed Pacifica by Complainant, $1,732.80, represent the expenses she incurred while on Campus and at our third party lodging facility. Thus Complainant is responsible to pay in full that current balance due.

+1
Check fields!

Write a review of Pacifica Graduate Institute

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Pacifica Graduate Institute Rating

Overall satisfaction rating

Description: SCHOOLS - BUSINESS & VOCATIONAL

Address: 249 Lambert Rd., Carpinteria, California, United States, 93013

Phone:

Show more...

Add contact information for Pacifica Graduate Institute

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated