Pair-O-Dice Mercantile

Revdex.com:
I think it's unacceptable that I had to go to the Revdex.com just to get a response from this businessI've tried contacting them several times before resorting to the Revdex.comI will not be doing business with this company in the futureThe messages left by the business owner leads me to believe that they are very disorganized and never had any intention of fulfilling my orderIt didn't sound like he even was aware that I had placed an order

The client was never charged so a refund is not neededI don’t know why the it was not Pack or pulledI called the consumer twice and left messages in regards to the merchandiseHer card was never charged until it is packed and pulled and this did not happenI called and she never returned my
call-***

Review: I placed an order online with this company on July 12, 2015. I have waited several months but have not received what I paid for. I have attempted to reach this company by phone,email,facebook, several times and have not received a reply. I am fed up. Please see the details of my order below:On Sunday, July 12, 2015 9:06 PM, [redacted] wrote:Dear C[redacted]Thank you for your order!Your order will be shipped pending credit card approval._______________________________________Customer/Shopper ID: [redacted]Date and Time: Sun Jul 12 20:20:59 2015_______________________________________Item: Details: Quantity: Each: Item Total:- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -UCB- Ladies Boned Hoop Slip, 1 $ 71.40 $ 71.40 White Cotton-Polyester 4-Bone Hoop Slip with Ruffles 124" (-[redacted]) $71.40 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Sub Total: $ 71.40Shipping Total: 4 lbs (US Standard (Priority Mail)) $ 17.55Grand Total: $ 88.95 PAID_______________________________________ To be shipped to:Emails asking for my goods:August 11th 2015Hello,I placed an order for a ladies boned hoop slip with ruffles back on July 12th. I still haven't received an update on shipping or an estimated delivery date. I am also in the process of moving and thought I would have received my order below by now. I need to update my shipping address to the following if this item will not be shipped within the week.address omitted for privacy reasonsSecond email sent 10/13/2015 informing them that I would be going to the Revdex.com.I placed an order with you on July 12th. I have attached the email to this forward. I have tried to get in contact with you several times and have sent emails regarding my order. I want a status update or I want a refund. This is unacceptable and I will be going to Revdex.com regarding your customer service and failure to deliver my goods after taking my payment.Desired Settlement: I would like a refund. I have given the business ample time to supply me with my goods. I have also given them plenty of time to reach out to me via email or phone.

Business

Response:

The client was never charged so a refund is not needed. I don’t know why the it was not Pack or pulled. I called the consumer twice and left messages in regards to the merchandise. Her card was never charged until it is packed and pulled and this did not happen. I called and she never returned my call. -[redacted]

Consumer

Response:

I think it's unacceptable that I had to go to the Revdex.com just to get a response from this business. I've tried contacting them several times before resorting to the Revdex.com. I will not be doing business with this company in the future. The messages left by the business owner leads me to believe that they are very disorganized and never had any intention of fulfilling my order. It didn't sound like he even was aware that I had placed an order.