Paradise Tire Auto Service

I am rejecting this response because: I have a recorded video of there employee working on my car so they are not telling the truth

Business states that they have no record of providing service to this customerIf customer could please provide some sort of invoice so business may review their records and respond accordingly

I am rejecting this response because: I didn't have vehicle towed to their shopAs shown in picture all my tires were fine I had no flats As for the man working on my vehicle is there employeeWhy would they let a stranger into there shop and use there tools that's a safety regulationsAlso *** couldn't of worked on tires he has lower back pain and can't lift much he is disabledI can't believe how the company can lie about what happen

Recording to the customer, the car came to Paradise Tire Auto Service in a tow truckIt had two tires that were blown out, one of the tires came out easily while the other tire was difficult to take out and the customer already knew about this, since he has tried taking it out himself at home, because the wheel stud was not in good condition beforeAfter the customer trying to opening it himself and was unsuccessful, he asked the tire technician for help, who denied his requestA dark skin man, unknown, offered to help him, but did not succeed as wellThe next day, the mechanic in our shop examined the car and found multiple issues that was wrong with the car, so he told all the problems that was wrong with the car to the customer and said he could fix it but the customer left, taking his car on the tow truck Sincerley, *** *** Recording to the customer, the car came to Paradise Tire Auto Service in a tow truckIt had two tires that were blown out, one of the tires came out easily while the other tire was difficult to take out and the customer already knew about this, since he has tried taking it out himself at home, because the wheel stud was not in good condition beforeAfter the customer trying to opening it himself and was unsuccessful, he asked the tire technician for help, who denied his requestA dark skin man, unknown, offered to help him, but did not succeed as wellThe next day, the mechanic in our shop examined the car and found multiple issues that was wrong with the car, so he told all the problems that was wrong with the car to the customer and said he could fix it but the customer left, taking his car on the tow truck Sincerley, Naeem Asghar

I am rejecting this response because: I have a recorded video of there employee working on my car so they are not telling the truth.

Business states that they have no record of providing service to this customer. If customer could please provide some sort of invoice so business may review their records and respond accordingly.

Review: I went to paradise tire shop to get the rims taken off my fiancee's car and the employee there tried for 4 HOURS to take off the rim but instead he stripped the luggage nuts and tell me to leave the car overnight and he would have it ready the next day so the next day I went back to get my car thinking it was fixed but they damaged way more than just the rim. They broke off some of studs as they continued to damaging it while hitting it with a hammer so what I did take a video of what he was doing with my phone to get it on video so I can show women odd what they're doing to my car. I went to the managers to tell him what we going and he told me you know that I was but I wasn't his fault and there was a problem because the world's worst ugh whatever and then normally don't do that and I told him why you should have started the job you know by takingkpqi nothing you can have the room ready and it tells me will call the cops and he was really bummed about it and I noticed when I was waiting for the guy to get my mother was back on a friend and his personal vehicle asked one of them was the owner and he just happened something changes on fire that's a regulation of you can just change your own tire cuz you don't you know the owner and then I mean is it the kind of the world because it was so I had to get a tow truck to tow my car and I think I was treated unfairly and I don't think that I should have to pay for all the damages that they get to my car or to my rimsDesired Settlement: Refund for damages that I paid for the new lug nuts and studs. $152.82Towing from paradise tire to mechanic $40.00Rim=$500Service for replacement of seal and brake fluid.=$300.00

Business

Response:

Business states that they have no record of providing service to this customer. If customer could please provide some sort of invoice so business may review their records and respond accordingly.

Consumer

Response:

I am rejecting this response because: I have a recorded video of there employee working on my car so they are not telling the truth.

Business

Response:

Recording to the customer, the car came to Paradise Tire Auto Service in a tow truck. It had two tires that were blown out, one of the tires came out easily while the other tire was difficult to take out and the customer already knew about this, since he has tried taking it out himself at home, because the wheel stud was not in good condition before. After the customer trying to opening it himself and was unsuccessful, he asked the tire technician for help, who denied his request. A dark skin man, unknown, offered to help him, but did not succeed as well. The next day, the mechanic in our shop examined the car and found multiple issues that was wrong with the car, so he told all the problems that was wrong with the car to the customer and said he could fix it but the customer left, taking his car on the tow truck.