Paramount Equity Mortgage

Paramount Mortgage is the bestHarry and Jackie worked very hard to get us what we wanted in a refinance mortgageI felt comfortable calling Harry anytime I had a question and he was very good about keeping in touch with everything going on with the refinanceI give Paramount 5+ stars and highly recommend them

Professional, informative and helpful are descriptive words when working with Patrick C** and Andrea S*** The electronic connection to the business world can be daunting to say the least These two were always available to walk me through the process Easy access to Patrick C** and his monitoring the progress of the made the transaction painless and productive I will recommend this agent and company for lending,

Great company to work withAustin B*** worked on both my loansI would recommend him and his company to everyone I know

Nathan WS***, Was so helpful, vary easy to work withHe explained step by step throughout the refinance processI have found refinance difficult in the pastMrS*** , help with every detailI'm so thankful for all his hard work

On March I contacted Paramount Equity for a refinance My process ended on March 31, with no refinance My problem is not getting a refinance, yes, that was the reason I applied, but having to wait for weeks and then being told the company couldn't help me That included, money for copies, time wasted on excited expectations, and planning the repairs I'll get to do on my homeI not only waited for weeks, enduring the agents' positive comments, all his calming words telling me to hang in there and that closing would be in a couple of days; but at the end of the weeks I was calling him begging him to 'lay it on the line' for meWhy keep someone hanging on for weeks? At your level of experience, couldn't you scan my information and tell me know in a week? Even within the first week, I would have appreciated a, "Look, I don't know if we can lower your interest rate, give me a week and I'll tell you."

Charles P*** was an absolute pleasure to work with and was extremely knowledgeableHe provided us with excellent serviceI would highly recommend choosing Charles as a service provider

we did a refi with or mortgage with this company and before we could even start the application we had to have our home appraised out of our pocket the cost was now they sent closing cost details and I made it aware that the cost of the appraisal was on there and she said it had to be because it was part of the cost problem was it was in at closing cost not already paidShes said it would get taken care ofbut here we are at final closing that took place at my home with a notery I pointed it out to the notery she texted the woman by the name of sarah jorden of course she did'nt answer so I figured I would get reimburst that was in feb its now july and havnt heard a word called plentyof times but got no wherei believe they do this with everyone they can because she said that first time I questioned it she said someone else had asked her the same thingplease help

We closed on a refinance on 1/18/Originally supposed to close on 12/1/then 12/18/then 1/2/ The day the mortgage was supposed to fund, we got a call saying they made a mistake and we had to sign all the closing paperwork again, wait another week Finally, on 1/31/17, money was sent to our mortgage companiesThey included credit card pay off in the loan amount check was fine The other made out improperlyThe credit card company would not accept it as written Trying again and again to get resolved on 2/when I received the check, I called the title company and the people I have been working with at Paramount No calls back Finally heard back from Paramount on the 8th Asked for a copy of the credit card statement Sent it via email within minutes of the call It is now the 13th I still don't have any answers The check has not been sent In the mean time, I am accruing interest for days and counting from both the credit card company and the

and I still do not have the check Now no one is taking my calls *** *** is the one who told me the check would be mailed by the end of the week following the date that I made my payment to the Tax Board That was October 30, It is now into December, and I still do not have the refund, and now I was referred to Laura in the post closure of the mortgage I have left messages on her phone times and I still get no response *** does not call or answer my e-mails, and I am getting rather upset over this
I would greatly appreciate any help that you would be able to give me They took the payment out of the balance of the loan and put it in the impound account, and would just like to let people know that say this company is wonderful to work with and I really need this back It is over $dollars Thank you for any assistance you may be able to give me,
*** ***

Kimberly S*** was absolutely the best loan officer I have ever dealt withShe made the refinance transaction move and constantly kept me up to dateI have dealt with more than mortagage companies over several years and I must Kimberly and Paramount Mortgage is the bestI will definitely call them again for my home loan needs.I can't say enough about paramount mortgage just simply the best ever

We received great service from Patrick C* and Paramount Mortgage Prompt, honest and efficient Patrick took time to answer my questions and really make the process feel so personal Highly recommended

Jeffrey R*** was awesome to work withI was frustrated with the refinance company I was originally working with and when I contacted Jeffrey, he turned everything into the most easiest process, walking through almost everything over the telephone with me and making me feel much more better about the refinance processThank you Jeffrey for the amazing job!!

Just finished refinancing my home with Paramount and specifically Holly R***I had an absolutely fantastic experience and would recommend anyone to work with HollyShe helped me through every step of the process and made me feel more than a numberI felt I was a customer she was willing to fight for to make sure I had the best experience possible during every step of the processShe was always available, day/night and on weekends to answer any questions I had and always took the time to make sure I was comfortable with everything in the refiHolly was an outstanding agent and made a dreaded process delightfulI have already recommended her to friends and family who have had equally enjoyable experiencesThank you, Holly!

This complaint is a customer service issue as well as a contract issueThis business is doing a refinance for my home and has made promise after promise with no follow throughA process that should have taken no more than days has taken almost double causing us to have to resubmit documentsVery unorganized and lack of communication between employeesWe finally signed our closing disclosure with a closing date of 10/26/(per our contract) and the company failed to send the paperwork to the notary so she had to cancelA second notary then contacted me to try to set up an 11:pm signing but still no paperwork sentHere we are 10/27/with no scheduled time of signing our papersWe were also promised low closing costs because we were referred by my dad to use this companyOur closing costs are over $10K! We were promised a cash out refinance of $260K only to find out as we are waiting for final approval that we don't qualify for that amountThis is causing us to have

I just recently went through the refinance process with Paramount Equity and had a very positive experienceAs of recent I am self employed and when I approached my previous lender about refinancing so that I could get rid of my mortgage insurance I was told I had to wait until I had years of work history with my new businessWhen I started with Paramount Equity I gave them my situation up front and was told that it would not be a problem, and they were rightThe process was painless and one thing that I really appreciated throughout the entire process was that I could reach out to my mortgage specialist with questions at any time of the day and would get a returned phone call or email within the hourThey are very prompt and professional and I would have no problem referring them to my family and friendsThank You Paramount Equity!

We had the pleasure of working with Austin B*** and I will recommend him to everyone I come in contact with He is very personable and helpful through the whole process

Paramount Equity Mortgage, LLC provided the best service with the most positive and caring attitudes of any companies I have ever worked withDavid and Danae were super available which is a real plus going through a home loanProcesses were explained fully and their attitudes were always GREAT! They made the process painless!

As first time home buyers we were full of questions, doubts and fearsThe whole team at Paramount worked together efficiently and effectivelyOur mortgage specialist Austin B*** exemplified proficient professionalism in such a calm and reassuring mannerHe took the time to answer and explain all of our questions and was always a phone call awayParamount was able to close on our new home in a record weeksWe will be their clients for life and highly recommend Paramount Equity Mortgage

Kimberly S*** was absolutely awesome She answered my questions and gave me insight into what my refi would do for me She had all the information I needed to make a solid decision on my re-finance And she got me top dollar for my home Kim and Carlee G*** guided me from start to finish I told them both I would recommend them highly to my friends and co-workers who might be looking to do any kind of real-estate business They both represent Paramount Equity very well They are expert, professional knowledgeable and friendly An unbeatable combination

In September of 2015, I and my wife applied to refinance our primary home loan with Paramount Equity Mortgages, LLCOur application was handled by *** ***, senior mortgage specialist who guaranteed that our refinance application would go through because they have handled similar applications before and the financial numbers met their criteriaAfter we supplied Mr*** with all the requested financial and personal information, he re-stated the guarantee that the loan will be closed within to daysWe explained that our situation was a little bit more complicated because we had a secondary loan from HCILDA (Los Angeles Housing Community Investment Department) and a subordination request will need to be madeWe provided *** and subsequently all the staff who handled the processing of the case with direct contact numbers of HCILDA and even began a three way email conversation between all parties involved to make sure the process goes through smoothlyHCI