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Park America Inc.

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Park America Inc. Reviews (3)

We have not received the refund check

Dear [redacted],We are in receipt of the complaint from [redacted], we have searched our records and cannot find any mistake on our end. However, to be fair we will be refunding [redacted] $12.00 and have notified her of this decision via the email...

address she provided.Sincerely,Brian LExecutive Vice President

Review: I recently used the park America garage in [redacted] while staying at the [redacted] on [redacted] and when checked in received a coupon for $20 a day parking (which was the deal on their website) and told that is what it would be at the desk at [redacted]. I turned my car in to the garage in [redacted] and was told that I would get discount but needed the coupon. So I brought the coupon back when I checked out and was charged $20 for 1st day and full rate the rest. That was not the deal when I got there went back to the front desk at [redacted] they said the deal was for the $20 a day for the stay. The garage did not honor that. I contacted management at the garage and was told it was not $20 a day. I have a coupon that states discounted parking rates but it does not say for one day only the way it reads is that the rates are discounted. I am upset that the two sides can't agree on the rate and I am in the middle. I do not like being lied to or tricked through false advertising. Will probably not use either service again.Desired Settlement: I would like each side to figure this out so that It does not happen to others. I would like to be emailed from each business to tell me why this happened and who is wrong. I am sure two people somewhere sat down and made this agreement, what was it for ? I would like to know. A refund would be nice for the second day but I don't expect that after talking to the manager of the garage and seeing how they handle customers.

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Description: Parking Facilities

Address: 17th and Locust Street, Philadelphia, Pennsylvania, United States, 19103


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