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Park Knoll Apartments

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Park Knoll Apartments Reviews (1)

Review: hello ive lived in this complex sence march 18th 2014 I asked the day I moved in for locks and screens on my window because I live upstairs and I have two small children yesterday one of my sons got the window open and almost fell out ive been in several times sence ive moved here to ask for windows or window locks and still I have not received either. secound ive been asking for three weeks for someone to come look at my oven they finaly came friday and said my oven had a broken peice the peice for my oven hasnt come in I spoke to [redacted] an his assistant several times regaurding my oven im a single mother an dont have money to order take out every night because they are failing to maintain my oven wich is included in my lease ive asked several times about the pool also wich is also included in my lease every time I go in I get a different anwser I would like managements contact information and for someone to come check out the complex because I am not the only one who has been having an issue with things getting fixed in a timley matter I appreciate jery and the effort he takes to try and get things fixed but this morning when I went in his assistant said it wasnt them who wasnt getting things signed off to get fixed that it was the owner of the complex but that he could not give me the over seers contact information ive tryed to look up several things on line to find out his or her contact info ive called cosumer complaints and Revdex.coms hot line and noone knows who or how to get ahold of the owners I love my complex and its diversity but I need things to get fixed in a timely manner also ive complained at least three times sence ive moved in that sence I dont have closet doors that I needed them to come screww the nails in the slider floor walls screwed down or for them to give me closet doors because both me and my children have cutt our feet on the nails I have little children I dont need extra safety hazards in my home where we reside and pay rent please help meDesired Settlement: I just want these things in my home to be fixed please

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Response:

All of the issues have already been addressed, except for the pool faculties being open. The pools are scheduled to be open to all Tenants on July 1st. We pushed the opening date till then because both pools are getting remodeled. The City of Rancho Cordova has changed their codes and regulations regarding the standards. We were notified that before we open them to the public, we need to bring them up to code. As I mentioned, the work is already on schedule. Any further concern, feel free to contact me at the number below or via email.

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Description: Apartments

Address: 10680 Coloma Rd, Rancho Cordova, California, United States, 95670-4012

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