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Park Lane Car Wash

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Park Lane Car Wash Reviews (1)

Review: I want to start by saying I never do this but my experience with Park Lane Car Wash in Moorpark was so horrific I feel the need to share. I went yesterday on my day off to get an oil change and car wash, I was persuaded to get 'The Works'. After waiting patiently for two hours it was done. I got in my car and it was very slimy but I was just happy it was clean. Well... I got home (aka drove 2 blocks) and the key wouldn't come out. I made many attempts to get it out, I wanted to make sure it wasn't user error. I went back to Park Lane and they could not get it out either. The m[redacted]ger/owner?'s [redacted] and [redacted] initially were helpful even though their mechanic was very rude. I had to go run errands and certainly couldn't leave my key in the ignition so I left my car with them and walked home. They called me about an hour later and said my car would take about two days to fix but they would get me a rental. I called their mechanic to further understand and he explained the ignition switch was jammed. Next thing I got a call back from [redacted] and she said I had to prove they caused the damage if I wanted them to rectify the situation and to come get my car. They said they had it on camera giving me the keys and that there was nothing wrong then. I tried to explain I watched him use cleaning products inside my car and and obviously didn't try to take the keys out until I got home. I walked back, picked it up and made several more attempts to get out the key. I started driving to the dealership at which time I realized my cruise control no longer worked (it is now working again). You won't believe it but once at the dealership the key came out (absolutely covered in gunk). I fearfully drove home and was able to get it out. Ironically one more visit and both my husband and I would have had free car washes but needless to say we are never returning.Desired Settlement: I feel I should be refunded the $56.30 I paid due to the service provide was done poorly and sloppy causing damage to my car, it made me unable to run necessary errands on my day off due to not having a functioning vehicle and wasting hours of my time (I arrived at 10am and my car did not work until 4pm). This is certainly not the service I expected!!

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Description: CAR WASH & POLISH

Address: 75 Park Lane, Moorpark, California, United States, 93021

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parklanecarwash.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Park Lane Car Wash, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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