Park Marina Motors

I am rejecting this response because: the car or FOB has not been repaired yetI will close this case if repairs stated previously have been fixed to my satisfaction

I went down to the car lot hoping to just end things but I got no where .My car I have only has miles on it and in great shape all I want is another car of equal miles or close to it and the same condition I never ever would have complained about this had I been told about the accidents before I bought the carI would like a ***,*** or a *** and I would be happy but I don't understand why I can'tjust make a even trade that is all I want pleaseHe told me today that the price of the car has dropped down a year that's not fair cause hs happened when I bought the car and wasn't told!
I want to write to you and let you know what I would like to do about my problem I would like to take $dollars that he offered me in the office on Tuesday I think that would be right because that's what he said he would give me for my car because it had gone down in price
since I bought it.I don't think that is right because he sold it to me knowing it had accidents and nobody will take it because of the accidents regardless of what type it was Would you see if I can get this cleared up no body else will take the car with two accidents on the report they will only give me because I have checked at *** *** & *** *** I shouldn't have to be punished for their mistake not telling me I will look for another car else where because they want to over charge me for another car and I can't afford it.Please can you help me to resolve this they will not work with me they want me to buy another car from them and I don't want to do thatI am a very truthful person and I just want this done.
Please I don't want another car from them I can't go any higher in price for a car but if I can get the money for my car I will buy another carThank You ***

I went to the business onSatMay 1st and I wanted to try to talk to *** and see if we could settle this and I looked at another car they had and I was walking up to talk to *** one of his workers cam out to me and said I couldn't afford that car and he told me that *** was looking for me a car about that time *** came out and said Hi *** and kept walking over to the other office he then came out said I have't forgotten you .I then got up as he was leaving and I told the young guy that told me that he hadn't found me a car yet and I told him that the next time I come I didn't want to talk to him I want to talk to ***. I then got into my car and left I was crying and really upset that I couldn't even talk to *** if he didn't want to talk to me because he was going home I would have gone back on the next day I feel bad because *** makes me sound like I am a awful person I have never raised my voice and have always listened yes I did cry but I was upsetNever would I ever treat a person like I have been treated he hasn't been mean talking but he makes it sound like I am a awful personI have now thought this out and would like the money I paid for my car$12,because I was never ever told about the accidents the car had before I got it I am a older woman and no I didn't ask about if the car had ever been in a accident but this is the first time I have ever been through anything like this and never would I ever guess that any car lot would sell me a car that had been in accidents I just trusted the business and thought they would never do anything like this to a person I am just a person that believes the dealers and I am very trustworthy so I was surprised that this happened.This is my last car and I want one that I don't have to worry about I am praying that I don't get stung but its not in my hands its in your hands now thank you for your help tho. I am rejecting this response because:

THE ABOVE COMPLAINT HAS BEEN COMPLETELY HANDLED WITH THE CUSTOMER.

I dealt with Mrs. [redacted] personally when she purchased her [redacted] 200, she was upside down in the [redacted] that she traded in and had to add the payoff difference to her loan.  She was extremely satisfied at the time she purchased that car.  We had not pulled the [redacted] prior to the sale...

and had not been aware of the two accidents on the report.  These reports include minor accidents as well as any incident reported to the insurance company .  We have been working with Mrs [redacted] to trade her out the the [redacted] 200 and will do anything to help her.  There is nothing wrong with the car she purchased as far as we are aware of.

I am rejecting this response because:
 
the car or FOB has not been repaired yet. I will close this case if repairs stated previously have been fixed to my satisfaction

Review: I purchased a 2012 [redacted] in June-2015 hen I took it to SJ Denham to see about trading it off they ran a accident report and saw the car had been in 2 accidents which brought down the value from 12,000 to 5,088 dollars.

I was never ever told about the accidents against the [redacted] I wouldn't have purchased the car if I had know that Is there anything that I can do I feel as tho I wasn't told all that was wrong with the car and now I am stuck with the car because I wasn't told before I bought the car and no I wouldn't have bought the car had I been told.Please see if their is anything I can do to resolve this problem.Desired Settlement: I would like another car to make this right and I would be happy and think I had not been taken!

Business

Response:

I dealt with Mrs. [redacted] personally when she purchased her [redacted] 200, she was upside down in the [redacted] that she traded in and had to add the payoff difference to her loan. She was extremely satisfied at the time she purchased that car. We had not pulled the [redacted] prior to the sale and had not been aware of the two accidents on the report. These reports include minor accidents as well as any incident reported to the insurance company . We have been working with Mrs [redacted] to trade her out the the [redacted] 200 and will do anything to help her. There is nothing wrong with the car she purchased as far as we are aware of.

Consumer

Response:

I went down to the car lot hoping to just end things but I got no where .My car I have only has 58500 miles on it and in great shape all I want is another car of equal miles or close to it and the same condition I never ever would have complained about this had I been told about the accidents before I bought the car. I would like a [redacted] or a [redacted] and I would be happy but I don't understand why I can'tjust make a even trade that is all I want please. He told me today that the price of the car has dropped down a year that's not fair cause hs happened when I bought the car and wasn't told!