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Park View Cemetary & Funeral Home

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Park View Cemetary & Funeral Home Reviews (1)

Review: My daughter in law pasted on April 7 2013 suddenly We contracted Parkview for a viewing preparations and cremation First the mortician did an absolute horrible job with the presentation She had pictures but was told by the secretary that "it was assumed" she had dark skin because her hair was died black she was blond naturally no on took responsibility or returned my call They also had noted on the paperwork that the husband wanted her jewelry returned They said it was accidentally cremated (or stolen) There's no way to prove either way they were asked to return purchase price of jewelry and mortician bill of $7000 for everything they gave the husband $1800Desired Settlement: The correct action would be to return the modest request for poor service and cost of irreplaceable keepsakes and valuables. They admitted to negligence but took advantage of no small claims with SJ county to offer much less than they stole from the family.

Business

Response:

Business' Initial Response

While we take very seriously any and all complaints about our services, we must limit our response to the legal right holder for the decedent in question. [redacted] is not the legal right holder to the decedent in question. All aspects of the services or this decedent have been concluded to the satisfaction of the decedent's legal right holder. In addition, Mrs, [redacted] information as stated in her complaint reported to your office is factually incorrect. Due to the privacy of all concerned, I must limit our response to the above information.

Thank you for your letter.

Sincerely,

Consumer's Final Response

I have enclosed the receipts for some of the jewelry the deceased was wearing. Whether or not all my information is 100% accurate, the issue lies with the fact that Parkview had in their possession approximately 5,000 dollars worth of the possessions belonging to the family for which they only compensated a small portion. In essence those things were stolen either verbatim or negligence and it should be compensated no questions ask. They admitted their remiss but refused to return the merchandise or refund the actual cost. They do not have to address me personally but I am family and anyone can launch a complaint over bad business practices. Weather I do it or my son, no business is exempt from scrutiny from the outside. That is what this investigation is about: in one word, dishonesty. I am compelled to bring this matter to light in an attempt to protect others that might fall prey to their ruse and less than honorable business practices.

I'm sure they have insurance, but refuse to utilize it. I maintain they have taken advantage of our lack of small claims court to get off light in their responsibility. They don't have to deal directly with me, but I take some consolation that they do have to answer to you, the State of California and the Sherriff's Department for their theft.

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Description: Cemeteries

Address: 3661 French Camp Rd, Manteca, California, United States, 95336

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