Party Express Invitations

"Excuse me we don't issue refund and yes we will revised the invitation that's why you get a proof but if you keep sending millions of crazy emails that is going to delay our process" "You took so many hours to review the proof and now you come demanding??? Our service come with hrs turnaround time and you did received your order not even hr after you placed your order so relax!!!" These are the emails I received from their customer serviceI emailed them multiple times, yes, but no one needs to be so rude! I asked for them to redo my daughters invitation because they misspelled her nameVery important detailAn apology and a quick fix was all I wantedDon't expect same day serviceDon't expect them to treat you like you are a customerI feel terrible and now I have to do something else for invitations without a refundThanks I also received this "Your proof was sent to you at 1:15AM and you took more than hrs to review it, not our fault and YOU HAD DAYS TO ORDER INVITATION AND IT'S NOT OUR FAULT YOU WAIT IT DAYS BEFORE THE PARTY, that's ridiculous!!!!!! and you come demanding???? but anyways here's the final invitation" Thanks for making me feel even worse of course I know its late notice but when you order from a company that says it has same day service you think you might get thatNo one derserves an all caps customer service response

Rudest customer service experience I have ever had in my life. I emailed the company to ask that the jpeg file that I ordered and paid for be emailed directly to me because the instant download did not work at checkout. The customer service rep was rude and condescending. I also published a review on the product that they refused to publish and magically a new positive review was posted shortly after that with the same poor grammar as the person that I was emailing with at the company. The reviews posted on their site are obviously fake. Would not recommend buying from this site EVER.

Great customer service, high quality designs. Will be back for more and I will recommend to all my family and friends. This company is awesome.

I ordered an iron on transfer that I thought was an actual physical item. It was not. It was a digital image. When I asked for a refund I was denied and told to read the item description all the way at the bottom of the page in a drop down menu. The item description said iron on transfer not, printable or digital or download image. The website asked for and listed my shipping address, and boasted of "free shipping" It was, I believe, intentionally misleading.

I'm a Party Planner and I just fell in love with this great company, I will come back for all my party client's needs

Great custom service, my invitations were done within 24 hrs and it was way above my expectations all my guest ask me where I go them, I know for sure they will visit this amazing online store.
Thank you Party Express Invitations

I have had the same negative experience with their customer service. They had a listing for a label for Bath and Body Work anti bac gel and after I ordered it and went to BBW, they told me that they have not carried that size bottle in a few years. I asked for a refund, or if they can just put it on the correct size label to fit the current bottles, and they harassed me and told me I was trying to get a freebie. They even told me that anyone who complains is just trying to get a freebie. How would 2 of the same product just in the size the store actually carries benefit me even? They were cruel and insulting from the start. They may produce quality products but if you have any issue with them they refuse to help and are the rudest I have ever experienced. I am appalled at the emails I received from them. It was actually to the point of harassment. With so many other companies out there, do not use this one- pick another one who may treat you better and actually understand customer service!

High Quality Designs!!!!

I get great feedback from all my party guest every time I buy a party printable from this company. Keep up the good work.

Visit the website they have super cute designs. I like buying from them all the time since I am a party decorator.

Come and see it for yourself they have beautiful designs for all types of party. I love buying from them.

I love this company :D

I been purchasing bottle caps to make my bows for my business and those images are super clear and high resolution.

Great customer service, they made my custom invitation within 24 hrs.
I love all the instant download products because those are available to download right away. HIGH quality designs. New products everyday. I enjoy looking at all the themes they add on a daily basis. I have purchase my invitation and party printables for all my children. I have recommend this company to my family, friends and co-workers. I love this company.

Review: Website posted a fake review on my behalf - I gave a product 1 star, they removed that review and posted a 5 star review with a phony comment. I asked them to remove it - they deleted my entire accountDesired Settlement: I would like them to remove the fake review.

"Excuse me we don't issue refund and yes we will revised the invitation that's why you get a proof but if you keep sending millions of crazy emails that is going to delay our process"
"You took so many hours to review the proof and now you come demanding??? Our service come with 24 hrs turnaround time and you did received your order not even 1 hr after you placed your order so relax!!!" These are the emails I received from their customer service. I emailed them multiple times, yes, but no one needs to be so rude! I asked for them to redo my daughters invitation because they misspelled her name. Very important detail. An apology and a quick fix was all I wanted. Don't expect same day service. Don't expect them to treat you like you are a customer. I feel terrible and now I have to do something else for invitations without a refund. Thanks
I also received this "Your proof was sent to you at 1:15AM and you took more than 12 hrs to review it, not our fault and YOU HAD 365 DAYS TO ORDER INVITATION AND IT'S NOT OUR FAULT YOU WAIT IT 2 DAYS BEFORE THE PARTY, that's
ridiculous!!!!!! and you come demanding????
but anyways here's the final invitation"
Thanks for making me feel even worse of course I know its late notice but when you order from a company that says it has same day service you think you might get that.
No one derserves an all caps customer service response.