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Patagonia Construction Reviews (8)

BUYER BEWARE! Patagonia Construction misrepresented themselves to us and is not the full service general contractor they claimed to be.
We contracted with Patagonia to build a custom residential home. My wife and I decided to work with Patagonia given their A+ Revdex.com rating, their nice website, meeting their principals, and reviewing previous homes they purported to build. Unfortunately, our experience working with Patagonia since contracting with them has been horrendous. Work eventually halted early during construction – during site work and foundation hole excavation. Thankfully, we discovered their false and deceptive practices early in the project, which limited the amount of damages they could do. Now we want to make other consumers aware of their practices and deception, so that potential residential customers can make fully educated decisions on their construction projects.
Here is a summary of the challenges we experienced and the deceptive practices we observed:
- Despite marketing themselves as a full-service general contractor and communicating to us their deep experience in construction, we found out that they do not have experience in construction. They did not have employees (at least available to our project) who were certified as a builder or even as a construction supervisor.
- During the contract negotiation phase, we were told by a Principal owner that they had tradespeople on staff, which enabled them to control schedule and quality. Based on our project, we saw no evidence that anyone (outside of the Principal) from Patagonia was involved in our project. In fact, without notifying us, Patagonia completely outsourced our project to another general contracting firm. Furthermore, it is our understanding, they instructed their subcontractors to not wear their company branded clothing when at our building site. We presume this was because Patagonia may have wanted to hide the company that the workers were employed by to ensure we did not realize it was non-Patagonia personnel working on the project.
- Within weeks of construction starting, Patagonia notified us of a change order that represented nearly a 10% cost increase to the overall contract; the change order related to additional fill needed for the site that any competent contractor would have foreseen and included in the price of the contract. As a point of reference, Patagonia was given the current and final site elevations during contract negotiations. Furthermore, when we checked their fill price estimate, we found that their estimate was approximately 300% higher than multiple providers that we found in the area. Additionally, Patagonia was unable to explain why they needed the fill, how much they would eventually need, and provided no transparency to the material and labor costs of the change order.
- A second change order was also given to us in this time-period for an erosion control fence. Again, Patagonia’s estimate was approximately 300% higher than a service provider that we found on our own and whom we paid directly. Additionally, we discovered through our own outreach that Patagonia was going to use the same contractor we had found for them. The erosion control fence provider gave us the quote that they had given Patagonia, so Patagonia’s substantial mark-up was evident.
- At this point, we were highly suspicious of Patagonia, but still trying to work with them to complete our project. The final straw was when Patagonia claimed to us that they had completed a contractual stage of the project – digging the foundation hole and receiving town approval. Patagonia communicated to us that the work was done and approved by the town and then requested paying for the work stage for over $41,000. Patagonia also pressured us to pay faster than the contract term which was already relatively short and threatened with significant late fees if there was any delay. After complying and paying for the work, we grew suspicious about the quality of work, we contacted the town inspector who told us that the inspection had not been approved and that the foundation hole was not suitable for concrete pouring.
- At this point, it was clear to us that Patagonia did not appear to be a competent builder; had (unbeknownst to us) completely outsourced our project to a contractor that did not have reasonable experience with a project of our scale; and that Patagonia was using deceptive and fraudulent practices to extract the most amount of money from us that they could.
- After terminating our contract, Patagonia has since been unwilling to cooperate or return any of our down payment or provide any transparency as to the work that they performed and its associated costs. Not only was it enough for them to take our full down payment, to take full payment for every work request that they made (despite not doing the work), but they also tried to derail our project after our seperation by submitting a spurious lien on our property.
To potential customers - please by very cautious of Patagaonia, their principals, and their related side businesses. They completely misrepresented themselves to us, did not perform the work that they billed for, lied to us about town inspections, and when they did work it was sub-standard.

Patagonia Construction came to repair the floorThey are supposed to wrapup today I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Patagonia Construction came to repair the floor. They are supposed to wrapup today.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Before you even consider Aldo D[redacted]o, AKA Aldo L[redacted] of Patagonia Construction in Lodi, CA formerly Clements, CA, it is imperative that you read his 5 violations #2 2013 001966 listed in the Contractors State License Board website. The violations are for abandonment w/o legal excuse, building violation, departing from trade standards, failure to secure workers compensation insurance, asking for down payment in excess of the legal $1,000 or 10% whichever is less. In my case, he demanded $20,000 as down payment. He had an employee and he told me he had workers compensation insurance but he lied about that. I don't understand how he was allowed to keep his license. He left my roof exposed right before a major storm which ruined the carpets, electrical wiring, drywall, cabinets, etc. He left my deck without railing or stairs and left the old rotted joists. He disconnected my drainage system and improperly installed a retaining wall. He owes Calaveras County over $10,000 for illegal building on his former property. He forged contracts. He is the most unethical person that I have ever done business with. Beware for he knows how to work the system; don't let him con you and remember if you listen to his sob stories, he is not the victim, he is the victimizer. He conveniently filed bankruptcy after pending civil lawsuit filed by me and his bond companies. He even has a adversary proceeding # 15-09006 against him filed by the Dept. of Justice, U.S. Bankruptcy Court for hiding assets on his bankruptcy petition. Do your due diligence and chose an ethical contractor with a good track record. This has been a very difficult lesson for me. Take heed.

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Description: Contractors - General

Address: 1253 Worcester Rd, Framingham, Massachusetts, United States, 01701-5208

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