We were in contact about a stove pipe protruding through the lower roof lineWe have made attempts to resolve the issueThe last email with [redacted] , she stated the pipe was well over years old or soI believe at this point the pipe is so out dated and weathered from the elements, that a fireplace professional should reroute the pipe out of the side of the additionOnce that is done we will re-work the roof accordinglyClearly it it the fire place pipe and flange that is the issue here, if it wasn't, there wouldn't be a problemAny other minor issues were resolved immediately wether it was due to our work or not
We were in contact about a stove pipe protruding through the lower roof line. We have made attempts to resolve the issue. The last email with [redacted], she stated the pipe was well over 20 years old or so. I believe at this point the pipe is so out dated and weathered from the elements, that a...
fireplace professional should reroute the pipe out of the side of the addition. Once that is done we will re-work the roof accordingly. Clearly it it the fire place pipe and flange that is the issue here, if it wasn't, there wouldn't be a problem. Any other minor issues were resolved immediately wether it was due to our work or not.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments .[[redacted] assessed the roof before, during, and after the job. At no time did the stove pipe become an issue until he could not fix the leak. I would like an independent contractor to assess the roof issue. [redacted] has had numerous opportunities to address this. If he felt the pipe should have been moved he should have known this from the beginning.]
Regards,
[redacted]
We were in contact about a stove pipe protruding through the lower roof lineWe have made attempts to resolve the issueThe last email with [redacted] , she stated the pipe was well over years old or soI believe at this point the pipe is so out dated and weathered from the elements, that a fireplace professional should reroute the pipe out of the side of the additionOnce that is done we will re-work the roof accordinglyClearly it it the fire place pipe and flange that is the issue here, if it wasn't, there wouldn't be a problemAny other minor issues were resolved immediately wether it was due to our work or not
We were in contact about a stove pipe protruding through the lower roof line. We have made attempts to resolve the issue. The last email with [redacted], she stated the pipe was well over 20 years old or so. I believe at this point the pipe is so out dated and weathered from the elements, that a...
fireplace professional should reroute the pipe out of the side of the addition. Once that is done we will re-work the roof accordingly. Clearly it it the fire place pipe and flange that is the issue here, if it wasn't, there wouldn't be a problem. Any other minor issues were resolved immediately wether it was due to our work or not.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments .[[redacted] assessed the roof before, during, and after the job. At no time did the stove pipe become an issue until he could not fix the leak. I would like an independent contractor to assess the roof issue. [redacted] has had numerous opportunities to address this. If he felt the pipe should have been moved he should have known this from the beginning.]
Regards,
[redacted]