Sign in

Patriot Financial of North Carolina, Inc.

Sharing is caring! Have something to share about Patriot Financial of North Carolina, Inc.? Use RevDex to write a review
Reviews Patriot Financial of North Carolina, Inc.

Patriot Financial of North Carolina, Inc. Reviews (3)

Situation: My husband and I were seeking help/assistance in refinancing our home
Positives: Patriot Financial almost always responded to emails within 24hrsOur refinance was never postponed due to patriot financial
Negatives: Left out standard FHA interest payoff fees/cost into original refinance estimate, resulting in Patriot Financials quote coming in a lot cheaper than other financial institutionsWhen questioned why their estimate was so much cheaper, the response was "our company is small giving us lower overhead costs" which was not accurateThey left out a large cost/feeTrusting what we were told was correct we chose them as our mortgage brokerThe cost was then slipped into our paperwork without bringing it to our attentionClose to the completion of the refinance progress, we noticed the discrepancyWhen asking about it, we were treated as though we should have known previously of the extra interest FHA loans charge when paying off earlyPatriot Financial did not keep us informed of the exact payoff and how to pay the out of pocket costs for closing until we asked, and did not inform us of other items we would need such as copies two forms of ID's at the time of closingThis may not be on Patriot financial, as I am not sure who chooses the closing agent, but the closing process went almost as bad as could be with the closing agent being unable to use her internet, using our wifi, then complaining that our internet was too show to load the correct pagesShe was unable to log in on her laptop for us to sign our documentsShe was on the phone with tech support 2.5hrs and telling them "I can't stay here any longer" to close our loanOnce I assisted and figured it out, then she did not give us enough time to even read the documents we were signingSo after the 3hr closing, I was looking through our copies of the paperwork and all double sided copies were copied wrong, with the backs and fronts not in orderAgain when I made these complaints to Patriot Financial, I was swept under the rug, no apologies on their part only pointing a finger back at us
Conclusion: If you value customer service and being over communicated with, Patriot Financial is not the way to go

Situation: My husband and I were seeking help/assistance in refinancing our home.
Positives: Patriot Financial almost always responded to emails within 24hrs. Our refinance was never postponed due to patriot financial.
Negatives: Left out standard FHA interest payoff fees/cost into original refinance estimate, resulting in Patriot Financials quote coming in a lot cheaper than other financial institutions. When questioned why their estimate was so much cheaper, the response was "our company is small giving us lower overhead costs" which was not accurate. They left out a large cost/fee. Trusting what we were told was correct we chose them as our mortgage broker. The cost was then slipped into our paperwork without bringing it to our attention. Close to the completion of the refinance progress, we noticed the discrepancy. When asking about it, we were treated as though we should have known previously of the extra interest FHA loans charge when paying off early. Patriot Financial did not keep us informed of the exact payoff and how to pay the out of pocket costs for closing until we asked, and did not inform us of other items we would need such as copies two forms of ID's at the time of closing. This may not be on Patriot financial, as I am not sure who chooses the closing agent, but the closing process went almost as bad as could be with the closing agent being unable to use her internet, using our wifi, then complaining that our internet was too show to load the correct pages. She was unable to log in on her laptop for us to sign our documents. She was on the phone with tech support 2.5hrs and telling them "I can't stay here any longer" to close our loan. Once I assisted and figured it out, then she did not give us enough time to even read the documents we were signing. So after the 3hr closing, I was looking through our copies of the paperwork and all double sided copies were copied wrong, with the backs and fronts not in order. Again when I made these complaints to Patriot Financial, I was swept under the rug, no apologies on their part only pointing a finger back at us.
Conclusion: If you value customer service and being over communicated with, Patriot Financial is not the way to go.

Situation: My husband and I were seeking help/assistance in refinancing our home.
Positives: Patriot Financial almost always responded to emails within 24hrs. Our refinance was never postponed due to patriot financial.
Negatives: Left out standard FHA interest payoff fees/cost into original refinance estimate, resulting in Patriot Financials quote coming in a lot cheaper than other financial institutions. When questioned why their estimate was so much cheaper, the response was "our company is small giving us lower overhead costs" which was not accurate. They left out a large cost/fee. Trusting what we were told was correct we chose them as our mortgage broker. The cost was then slipped into our paperwork without bringing it to our attention. Close to the completion of the refinance progress, we noticed the discrepancy. When asking about it, we were treated as though we should have known previously of the extra interest FHA loans charge when paying off early. Patriot Financial did not keep us informed of the exact payoff and how to pay the out of pocket costs for closing until we asked, and did not inform us of other items we would need such as copies two forms of ID's at the time of closing. This may not be on Patriot financial, as I am not sure who chooses the closing agent, but the closing process went almost as bad as could be with the closing agent being unable to use her internet, using our wifi, then complaining that our internet was too show to load the correct pages. She was unable to log in on her laptop for us to sign our documents. She was on the phone with tech support 2.5hrs and telling them "I can't stay here any longer" to close our loan. Once I assisted and figured it out, then she did not give us enough time to even read the documents we were signing. So after the 3hr closing, I was looking through our copies of the paperwork and all double sided copies were copied wrong, with the backs and fronts not in order. Again when I made these complaints to Patriot Financial, I was swept under the rug, no apologies on their part only pointing a finger back at us.
Conclusion: If you value customer service and being over communicated with, Patriot Financial is not the way to go.","neg-1

Check fields!

Write a review of Patriot Financial of North Carolina, Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Patriot Financial of North Carolina, Inc. Rating

Overall satisfaction rating

Description: Mortgage Brokers, Credit and Debt Consultants, Financial Services

Address: 1135 Kildaire Farm Rd Ste 220, Cary, North Carolina, United States, 27511-4587

Phone:

Show more...

Web:

www.patfinancial.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Patriot Financial of North Carolina, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Patriot Financial of North Carolina, Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated