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Pave Patrol Reviews (2)

Review: We contracted with Pave Patrol to seal our driveway. The results were unsatisfactory with many cracks unsealed. I called Pave Patrol and spoke to a woman named [redacted] who was aggressively unconcerned about my situation and demanded payment. As I tried to explain that” I don't want something for nothing, just a sealed driveway”, [redacted] was increasingly agitated. I asked to speak to the owner who explained that he didn't actually do the job and promised to come out and look. About a week later, [redacted] from Pave Patrol called and left a message saying they looked at the job, took pictures and it was a “beautiful job”, and I needed to pay the bill. They didn't forewarn us as to when they were coming to see this “beautiful job”, so we couldn't have a conversation in person and show them our concerns. They took pictures where the driveway was successfully sealed and not the many open cracks that were not sealed. We keep three cars parked in the driveway that cover the majority of the space. My wife called back and pleaded our case (we also have pictures) and [redacted] proceeded to tell my wife that “your driveway is in such bad shape, it’s a disgrace”. This statement was made after she’d previously stated our driveway looked “beautiful”. Now Pave Patrol is sending us additional monthly finance charges that are progressively higher (see attached}. If our driveway was in such bad shape as they stated, why they didn’t inform of this upfront during the estimate process and not after the fact. Now, every time I park in my driveway and look down at the blacktop, it reminds me that I have to go through the winter season before I can hire another company to seal my driveway. I feel that Pave Patrol is in breach of contract and I refuse to pay till Pave Patrol holds up their end of the bargain.

Business

Response:

We have contacted the [redacted] and will be fixing the problem in the spring of 2014 when the weather gets warmer.

Review: I used this company to do my asphalt driveway. I already have pot holes in my driveway in less than an year. Sent them pictures and their guy even inspected it. They gave me 5 years warranty on driveway and it is now they are not fixing the issue.Desired Settlement: They did the seal coat but the cracks are still there. Would like them to honor the warranty against cracks and fix the driveway.

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Description: Concrete Contractors

Address: 328 Stokes Ave., Ewing, New Jersey, United States, 08638

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