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Pawsitive Dog Training Reviews (8)

Difficult to get to finish work. Very lax and non-communicative. Extremely unprofessional.I hired Pawsitive Dog Training, [redacted] to install one new underground electric fence in [redacted], rewire and repair an underground existing electric fence in Northbridge, and train our 3 month old puppy at his home for 2 weeks. He did the work initially after much coaxing and phone calls in [redacted]. He has yet to complete the work in Northbridge and the pet training was not finished as he did not teach him "Place" or "come" which is on our contract. He has excuse after excuse or he simply won't call me back. Very unprofessional and lax.I would like him to give me back the transmitter and extra collar which I paid for. I've told him this and went to his home twice to retrieve these items. His wife said they are in his truck or he isn't home. At this point, it is stolen property as he refuses to return these items to me. I'm at my wits end. I have paid him $1,000 for dog training, and $655. for one fence and a bit over that for the other. He was paid in full at time of contract which was in the beginning of June, 2013.Desired SettlementI want my transmitter and extra collar back. This has been paid in full since June. Today is Sept. 5, 2013.

Did not honor terms of contractI entered into a contract on [redacted] with Pawsitive Dog Training for a six week training session. I paid [redacted] for these 6 sessions. Mr [redacted] came 20 minutes late the first session. The second session he did not come at all. He called three hours later and said he forgot to come. This was rescheduled and he came 45 minutes late. The third session he never showed up and did not call for three days. When he did call he said he had a family emergency and had dropped his cell phone in the snow. At this point I requested half of my money back and to terminate the sessions as I feel he breached the contract with this unprofessional behavior. I feel that someone should have been able to notify me if he was unable to do so. When I contacted him for a refund he said he would take it under advisement. I have not heard back from him.Desired SettlementI am seeking $ [redacted] for the remaining 4 classes.

Complaint[redacted] did not complete the training, he owes me 2 session . He failed to return calls[redacted] was hired to train my puppy, he kept my puppy longer than promised stating he had the runs he promised to pictures and videos. His wife sent me one picture. He failect to return calls and text making me worry. When I picked up my puppy he was a mess. When I asked [redacted] about some of my puppy's belonging he told me that he destroyed them.[redacted] then did one follow up training at my home, he was suppose to do 3 more. He never showed and failed to return calls and texts.Desired SettlementI would like to be reimbursed $400.00. I paid him $1000.00.

Complaint our 6-wk training program was stretched out over 3 mnths & then was never completed was 1 lesson shy. had consultation on 6/29/13 [redacted] recommended 6-wk program for $520.00 if paid in full would get 10% off.Wrote out check for $468.00 on 6/29/13 to [redacted] ck#[redacted].We made apt date to start the folling Wednesday 7/3/13 & we were to meet every Wednesday 4 six weeks.The 1st lesson we showed up at [redacted]s house at his request & we knocked on door & nobody answered & we finally reached him by phone & he said he was in house & would be right out,about 10 minutes later he came out of house.Did not even say anything about being late.So we proceeded w/lesson #1.2nd lesson folling week ,went to his house again & knocked on door & young child came out &we asked her if daddy was home & she said no but my mom is home,I said that's ok I will call him on his cell.Did not reach him & a few minutes later wife came out & said he just called her & said he was about 10 or 15 minutes away.It was already 15 past the hour & we just left.Following week 2nd attempt for 2nd lesson.Again went to his house at appointed time & again no one around,I could not reach him on either phone #.We left again.In the next two weeks attempted many times to reach him & and was unsuccessful.So I believe it was Saturday the 3rd of august that my husband & I decided that we were not going to go forward w/program.My husband called his cell # & was disconnected,then he tried house # & he actually answered.My husband told him we decided not to have him train the dog,he started begging my husband to give him another chance,he really wanted us to be happy.He asked my husband if we were going to be around & if he could come over & talked to us to explain.My husband said we are home now ,if he wanted to come over now he could,he said he was waitng for wife to come home & as soon as she came home with their only vehcle he would be over.One hour later he called my husband & said he would be at our house in 15 minutes.Well at that point I was very frustrated & told my husband I was not waitng anymore,we both had things we needed to do and I was leaving & told my husband not wait any longer either.I left and 5 minutes later as my husband was backing out of driveway,he pulled in behind my husband.He proceeded to tell my husband a sob story and begged him for us to give him a second chance,and also my husband said he also started crying.My husband agreed to give him another chance.They agreed on the following week to meet on Thursday the 8th of august @500 pm , he even said he would come to our house.Thet both agreed.He did show for the next 4 lessons. We did get 5 out of 6 lessons w/a lot of calling him and reminding him.When it came to the last lesson 1st week he never showed never called & never got back to our voice mails.One day atleast 2 to 3 weeks later he shows up at our house to tell us more sob stories & to set up next lesson.We set up last lesson for Thursday sept 12th,but we ended up having to cancel on him,and I kept calling him & texting him until he finally called me back,because I didn't want him to make a trip here for nothing& at that timewe rescheduled for the folling thurs.And that was the last time I spoke w/him & to this day have still not heard from him & never completed our last lesson.He was the most unprofessional person I have ever seen.Although I do have to say that he definitely good at what he does when he shows up.Desired Settlementpartial refund for lesson missed

Complaint our 6-wk training program was stretched out over 3 mnths & then was never completed was 1 lesson shy. had consultation on 6/29/13 [redacted] recommended 6-wk program for $520.00 if paid in full would get 10% off.Wrote out check for $468.00 on 6/29/13 to [redacted] ck#[redacted].We made apt date to start the folling Wednesday 7/3/13 & we were to meet every Wednesday 4 six weeks.The 1st lesson we showed up at [redacted]s house at his request & we knocked on door & nobody answered & we finally reached him by phone & he said he was in house & would be right out,about 10 minutes later he came out of house.Did not even say anything about being late.So we proceeded w/lesson #1.2nd lesson folling week ,went to his house again & knocked on door & young child came out &we asked her if daddy was home & she said no but my mom is home,I said that's ok I will call him on his cell.Did not reach him & a few minutes later wife came out & said he just called her & said he was about 10 or 15 minutes away.It was already 15 past the hour & we just left.Following week 2nd attempt for 2nd lesson.Again went to his house at appointed time & again no one around,I could not reach him on either phone #.We left again.In the next two weeks attempted many times to reach him & and was unsuccessful.So I believe it was Saturday the 3rd of august that my husband & I decided that we were not going to go forward w/program.My husband called his cell # & was disconnected,then he tried house # & he actually answered.My husband told him we decided not to have him train the dog,he started begging my husband to give him another chance,he really wanted us to be happy.He asked my husband if we were going to be around & if he could come over & talked to us to explain.My husband said we are home now ,if he wanted to come over now he could,he said he was waitng for wife to come home & as soon as she came home with their only vehcle he would be over.One hour later he called my husband & said he would be at our house in 15 minutes.Well at that point I was very frustrated & told my husband I was not waitng anymore,we both had things we needed to do and I was leaving & told my husband not wait any longer either.I left and 5 minutes later as my husband was backing out of driveway,he pulled in behind my husband.He proceeded to tell my husband a sob story and begged him for us to give him a second chance,and also my husband said he also started crying.My husband agreed to give him another chance.They agreed on the following week to meet on Thursday the 8th of august @500 pm , he even said he would come to our house.Thet both agreed.He did show for the next 4 lessons. We did get 5 out of 6 lessons w/a lot of calling him and reminding him.When it came to the last lesson 1st week he never showed never called & never got back to our voice mails.One day atleast 2 to 3 weeks later he shows up at our house to tell us more sob stories & to set up next lesson.We set up last lesson for Thursday sept 12th,but we ended up having to cancel on him,and I kept calling him & texting him until he finally called me back,because I didn't want him to make a trip here for nothing& at that timewe rescheduled for the folling thurs.And that was the last time I spoke w/him & to this day have still not heard from him & never completed our last lesson.He was the most unprofessional person I have ever seen.Although I do have to say that he definitely good at what he does when he shows up.Desired Settlementpartial refund for lesson missed

Paid for dog training and electric fence - trainer failed to complete contract or install fence - ignores all phone calls and text messages from usOur puppy went to doggy boot camp on Nov 4th, was suppose to be returned on Nov 29 however, the trainer, [redacted], had an excuse why our puppy couldn't be returned, indicating the puppy would be returned on Dec 2. Between my husband and I, were made 5 calls to the trainer finally reaching him around 4pm on the 2nd. At that time he had another reason why our puppy could not returned, new date of Dec 4th. Dec 4th came and went, another date of 5th, 6th and finally we insisted on Saturday, Dec 7th at 11 am. At 10:45 am, my husband received a text noting he was at his daughter's competition and that he had to push the time back. My husband offered to pick the puppy up - [redacted] stated no one was home to give us our puppy. We did drive up to 5 Grant St - no one responded to us. Finally hours after our puppy was suppose to be returned to us, [redacted] showed up with our dog. Folow up training was part of the contract, plus we paid in full for an electric fence to be installed. [redacted] scheduled a time on Dec 9th at noon to come for a follow up training session and to install the fence - once again, the time was pushed back and finally at 4:30 pm, my husband received a text from [redacted] noting his car broke down and he was unable to come. Another date of Dec 10th was set and we have no heard or seen [redacted]. We have left numerous messages and text for [redacted] - he has not responded to any of these attempts from usDesired SettlementWe would like a refund for the electric fence and for the follow up training - we are extremely disappointed with the training of our puppy but only seeking refund for follow up training.

Complaint[redacted] did not complete the training, he owes me 2 session . He failed to return calls[redacted] was hired to train my puppy, he kept my puppy longer than promised stating he had the runs he promised to pictures and videos. His wife sent me one picture. He failect to return calls and text making me worry. When I picked up my puppy he was a mess. When I asked [redacted] about some of my puppy's belonging he told me that he destroyed them.[redacted] then did one follow up training at my home, he was suppose to do 3 more. He never showed and failed to return calls and texts.Desired SettlementI would like to be reimbursed $400.00. I paid him $1000.00.

Difficult to get to finish work. Very lax and non-communicative. Extremely unprofessional.I hired Pawsitive Dog Training, [redacted] to install one new underground electric fence in [redacted], rewire and repair an underground existing electric fence in Northbridge, and train our 3 month old puppy at his home for 2 weeks. He did the work initially after much coaxing and phone calls in [redacted]. He has yet to complete the work in Northbridge and the pet training was not finished as he did not teach him "Place" or "come" which is on our contract. He has excuse after excuse or he simply won't call me back. Very unprofessional and lax.I would like him to give me back the transmitter and extra collar which I paid for. I've told him this and went to his home twice to retrieve these items. His wife said they are in his truck or he isn't home. At this point, it is stolen property as he refuses to return these items to me. I'm at my wits end. I have paid him $1,000 for dog training, and $655. for one fence and a bit over that for the other. He was paid in full at time of contract which was in the beginning of June, 2013.Desired SettlementI want my transmitter and extra collar back. This has been paid in full since June. Today is Sept. 5, 2013.

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Description: Pet Grooming

Address: 5 Grant Street, Milford, Massachusetts, United States, 01757-2017

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