Payday Loan Store

Please allow this correspondence to respond to your December 3, letterwhich accompanied the Inquiry of [redacted] (Your File # [redacted] ) regarding PLS Financial Solutions of Wisconsin, IncPlease be informed that for the privacy and protection of the concerned party and as required by federal and state law, prior to discussing or releasing any information to a third party, our office must first receivean original signed and notarized written statement from the specific concerned individualThis statement must grant our company permission to disclose information to a specific designated third party, Any documentation that is applicable to this transaction should also accompany this statement which must be sent to our office at the following address:PLS - Compliance DepartmentOne South Wacker Drive 36th FloorChicago, Illinois As to expedite this matter, Ms, Smith may also contact our Director of Personal Financial ServicesMs, [redacted] at ( [redacted] to discuss this matterAlthough we have previously requested that matters of this nature be forwarded to our office at the address noted below, for unknown reasons your correspondence is not being sent pursuant toour requestAs so we may respond in a timely manner we again renew this requestIf you have any questions, please do not hesitate to contact me directly at [redacted] Sincerely, PLS - Compliance Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,*** ***

Please allow this correspondence to respond to your December 3, 2015 letter. which accompanied the Inquiry of [redacted] (Your File # [redacted]) regarding PLS Financial Solutions of Wisconsin, Inc.
Please be informed that for the privacy and protection of the concerned...

party and as required by federal and state law, prior to discussing or releasing any information to a third party, our office must first receivean original signed and notarized written statement from the specific concerned individual. This statement must grant our company permission to disclose information to a specific designated third party, Any documentation that is applicable to this transaction should also accompany this statement which must be sent to our office at the following address:PLS - Compliance DepartmentOne South Wacker Drive 36th FloorChicago, Illinois 60606
As to expedite this matter, Ms, Smith may also contact our Director of Personal Financial Services. Ms, [redacted] at ([redacted] to discuss this matter.
Although we have previously requested that matters of this nature be forwarded to our office at the address noted below, for unknown reasons your correspondence is not being sent pursuant toour request. As so we may respond in a timely manner we again renew this request.
If you have any questions, please do not hesitate to contact me directly at [redacted]
Sincerely,
PLS - Compliance Department

I was referred to Magic Pest Control, Inc. through an on line service.
Over the past twenty years I have worked with many pest control companies, as
I own more than forty properties in the Phoenix Metro Area. However, in all of
my years in the valley I have never had such an adversarial engagement with
any company as this one. I am a very reputable businessman who hired
Magic Pest Control to treat one of my investment properties for termites.
They completely neglected treatment of areas in the garagage purportedly
because of access problems. Those problems turned out to be boxes that
my tenant would have gladly moved out of the way if told to do so by Magic
Pest Control. When they called me for payment, I informed someone
who claimed to be the owner that his company had agreed to
go back out and finish the treatment properly. I told him I would gladly pay
him when the job was completed. That is when he became confrontational
and demanded that I pay him immediately. I countered with the fact that
I always pay upon the completion of any job. Then he began to rail against
my tenant for not moving the items in the garage the first time they went to do
the treatment. He immediately came down on me for not having properly controlled
of my tenant and once again demanded payment in full. He became threatening
and dared me to meet him face to face. I told him not to threaten me then asked
for his name. He said he was the owner for 23 years but refused to give me his
name. I fully intend to pay Magic Pest Control if and when they complete the job.
However, as a successful business man and property owner I would highly
advise against doing business with this company. I believe that a termite
treatment should result in the proper delivery of good service, and definitely
not culminate in a threat to encounter him face to face. I would ask what
business owner, if legimitate, would refuse to provide me with his/her name.
In finally connecting with my tenant, my tenant informed me that Magic Pest
Control had only instructed him to move things out of the way in the living room
and never even mentioned the garage.
Again, I would emphasize staying away from this type of hostility. Particularly
from someone claiming to be the owner.

First, I would like to apologize for how this was handled. Second, this should have just been an easy fix and it turned into something that should never have happened and for this I hope you can accept my apology. I have corrected this situation with my staff and educated them on how to handle this...

the next time this is presented to them. I will have a staff member call you to set up a time for us to come out and take care of the termites. I will also have the property and the warranty put into your name. If there is anything else I can do please let me know.

Please allow this correspondence to respond to your December 3, 2015 letter. which accompanied the Inquiry of [redacted] (Your File # [redacted]) regarding PLS Financial Solutions of Wisconsin, Inc.Please be informed that for the privacy and protection of the concerned party and as...

required by federal and state law, prior to discussing or releasing any information to a third party, our office must first receivean original signed and notarized written statement from the specific concerned individual. This statement must grant our company permission to disclose information to a specific designated third party, Any documentation that is applicable to this transaction should also accompany this statement which must be sent to our office at the following address:PLS - Compliance DepartmentOne South Wacker Drive 36th FloorChicago, Illinois 60606As to expedite this matter, Ms, Smith may also contact our Director of Personal Financial Services. Ms, [redacted] at ([redacted] to discuss this matter.Although we have previously requested that matters of this nature be forwarded to our office at the address noted below, for unknown reasons your correspondence is not being sent pursuant toour request. As so we may respond in a timely manner we again renew this request.If you have any questions, please do not hesitate to contact me directly at [redacted]Sincerely,PLS - Compliance Department

Review: I took out a car loan at this company and I paid three times in the amount of $90 dollars, my last receipt that I received from the company had another woman's name on it and I told the woman that handed me the receipt that I wasn't the name on the receipt and she said that its been added to my account don't worry about it, a few days after that I became homeless and I wasn't able to make payments I had finally found a home and I called to let them know about what was going on and to change my address and phone number I never received a letter or a phone call from the company about my car however they towed my car November 17th, 2015 I went incalled the company and spoke with the Store Manager [redacted] and he informed me I only had one option and that was to pay the loan off and that they will hold my car for 15 days before it will be auctioned off. I went it there and spoke with the assistant manager and he told me that as long as I make a payment arrangement that my car will not be auctioned off I spoke with him on November 26th and told him that I can pay the entire loan off on December 5th and he told me that he will send an email right over so that they can hold my car. Today December 1st 2015 I spoke with a woman from AMI tow lot and she told me that my car was at an auction lot and that legally they only have to hold it for 10 days but that's not what the contract they gave me it states that my car won't be sent to and auction lot until after December 2nd if I didn't contact them within 15 days and the tow company is charging me to get my personal items from there lot. I know for a fact that it has been to many errors and mistakes and lies transferred they are working on something that can't be legal.Desired Settlement: For someone to please make sure that I am not being scammed by the company's that are working together and lying about contracts that they have within each others company. I want my car back and I'll pay the loan.

Business

Response:

Please allow this correspondence to respond to your December 3, 2015 letter. which accompanied the Inquiry of [redacted] (Your File # [redacted]) regarding PLS Financial Solutions of Wisconsin, Inc.Please be informed that for the privacy and protection of the concerned party and as required by federal and state law, prior to discussing or releasing any information to a third party, our office must first receivean original signed and notarized written statement from the specific concerned individual. This statement must grant our company permission to disclose information to a specific designated third party, Any documentation that is applicable to this transaction should also accompany this statement which must be sent to our office at the following address:PLS - Compliance DepartmentOne South Wacker Drive 36th FloorChicago, Illinois 60606As to expedite this matter, Ms, Smith may also contact our Director of Personal Financial Services. Ms, [redacted] at ([redacted] to discuss this matter.Although we have previously requested that matters of this nature be forwarded to our office at the address noted below, for unknown reasons your correspondence is not being sent pursuant toour request. As so we may respond in a timely manner we again renew this request.If you have any questions, please do not hesitate to contact me directly at [redacted]Sincerely,PLS - Compliance Department