Peoples Home Equity

Ronald [redacted] was sent his first payment letter 7-17-with instructions to make his first payment to Peoples Home Equity, Incdue 8-1- He made this payment 8-7-to PHE On 7-20-15, he was sent the Notice of Assignment, Sale or Transfer of Servicing rights directing him to make his September payment due 9-1-to [redacted] [redacted] was utilizing Loan Care Servicing Center to service their loans Mr [redacted] made his September payment to them on 8-25- [redacted] started using a different servicing company around this time The Money Source sent Mr [redacted] a notice to make his October payment to The Money Source at a different address and Loan Care Servicing Center sent Mr [redacted] a goodbye letter He made his October payment to [redacted] 10-2- All Mr [redacted] ’s payments were paid correctly and on time [redacted] has stated Loan Care Servicing Center did not notify them Mr [redacted] made his September payment to Loan Care Servicing Center Therefore, the payment was not recorded correctly with [redacted] All payment issues between [redacted] and Loan Care Servicing Center have been rectified PHE was not involved in these errors, but took the steps to assist Mr [redacted] with getting everything resolved.At this time, [redacted] is working on paying Mr [redacted] ’s taxes properly PHE received notification from [redacted] 11-19-that the taxes were in process of being disbursed and the check would be cut 11-20-and sent overnight to the taxing authority

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWe have lodged a similar complaint against [redacted] , as we still have not received proper credit for our September paymentThe taxes were paid, but we had to log onto the Will County website to make sure it was done properly Sincerely, Ronald [redacted]