PhoneProtections

Revdex.com: Reference to complaint ID [redacted] Vendor has opted to refund my full purchase price WITHOUT any explanation as to what happened with my order, it status, or if it was ever shippedThis occurred only after I involved my credit card company as they never responded meTherefore, having been refunded to my credit card the full amount charged, I consider this matter resolved as far as I am concern Sincerely, [redacted]

Dear [redacted] ***, We sincerely apologize for the inconvenience and the delay. We have worked really hard to resolve this situation and according to the tracking number, you should have the products... within 2-3 days. We did encounter few problems with the postal office and since we are new to eCommerce business, we handled it very badly. We would like to offer you store credit in the amount of 10% from the original purchase price. If you have any suggestions for us, please feel free to call or contact us by email and we will do anything we can to help you out. Once again, we apologize for the inconvenience.

Revdex.com: At this time, my complaint, ID [redacted] regarding PhoneProtections has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com:
At this time, my complaint, ID *** regarding PhoneProtections has been resolved However, they coincidentally called me right after I filed my complaint and claimed they had not gotten a complaint from the Revdex.com which I find
very coincidental While they refunded my money, their business practices seem very suspect and completely unethical
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
*** ***

At this time, I have been contacted directly by PhoneProtections regarding complaint ID ***, however my complaint has NOT been resolved
because:
the company has changed its name and discoed its phone numberno refund or the things I ordered
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
**

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The response from the company is blank. I actually did finally received the case; it was shipped the day after I filed the complaint. However, the case I received is not the case I ordered. I sent an email to *** a few minutes ago, but I don't hold out much hope of a response
*When I selected “click to view” the company’s response, a blank message screen appeared Upon clicking around the Revdex.com site, I determined that this was a Revdex.com site error, as I located the company’s response on a different screen Therefore, my original response stating that the message was blank is not accurate However, the rejection stands; as I mentioned, I received the wrong product
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted directly by PhoneProtections regarding complaint ID ***, however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">Because we have received a new credit card and the old one is no longer active they did not know how to refund the money a manager was suppose to call me back and has not That was over weeks ago
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ***,
We sincerely apologize for the inconvenience and the delayWe have worked really hard to resolve this situation and according to the tracking number, you should have the products
within 2-daysWe did encounter few problems with the postal office and since we are new to ecommerce business, we handled it very badlyWe would like to offer you store credit in the amount of 10% from the original purchase priceIf you have any suggestions for us, please feel free to call or contact us by email and we will do anything we can to help you outOnce again, we apologize for the inconvenience

Revdex.com:
At this time, I have not been contacted by PhoneProtections regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by PhoneProtections regarding complaint ID ***I did not receive my merchandise or the promised gift certificate indicated in their initial response, nor has my account been credited the amount I paid for the merchandise
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The time period has passed for PhoneProtestions.com to ship the itemThe item has not been received nor has the item been sent to the USPS for deliveryMy account has not been credited the amount for the itemAdditionally, any attempts to access PhoneProtections.com websites says the pages are unavailable
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
At this time, I have not been contacted by PhoneProtections regarding complaint ID ***
Sincerely,
*** ***

At this time, I have been contacted directly by PhoneProtections regarding complaint ID [redacted], however my complaint has NOT been resolved because:
"margin: 0in 0in 10pt;" class="MsoNormal">[Your Answer Here]
They said that their web site was down for month! They did not have a good reason why they never responded to our calls or emailsThey said some of the items we ordered (headphones) were out of stock and they would refund us for that, and our phone case would get to us within two business daysThat was nearly two weeks ago and we did not get a refund, nor did anything get shippedAs usual we left them messages but they are not respondingDefinately a scam
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by PhoneProtections regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by PhoneProtections regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
Reference to complaint ID [redacted]. Vendor has opted to refund my full purchase price WITHOUT any explanation as to what happened with my order, it status, or if it was ever shipped. This occurred only after I involved my credit card...

company as they never responded me. Therefore, having been refunded to my credit card the full amount charged, I consider this matter resolved as far as I am concern.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by PhoneProtections regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have not received a response made by the business in reference to complaint ID [redacted], however I did receive my products on Saturday, September **.  After being promised all week that the product shipped Monday and that if I did not receive it...

Friday I would get a refund, it shipped Friday.  I called the business on Friday to ask why I had been lied to AGAIN, the gentlemen then told me it wasn't him I'd been talking to all week.  Another lie.  I have my products, but very bad business practices by this company.  The truth up front would have been nice.  If they didn't have them in stock, tell me that.  Don't tell me 4 weeks in a row that they've shipped when I have tracking numbers and know they didn't. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is still unsatisfactory to me but the matter has been resolved, as I received the item yesterday (nearly 30 days after it was allegedly shipped).
Sincerely,
[redacted]

Dear [redacted],
We sincerely apologize for the inconvenience and the delay. We have worked really hard to resolve this situation and according to the tracking number, you should have the...

products within 2-3 days. We did encounter few problems with the postal office and since we are new to eCommerce business, we handled it very badly. We would like to offer you store credit in the amount of 10% from the original purchase price. If you have any suggestions for us, please feel free to call or contact us by email and we will do anything we can to help you out. Once again, we apologize for the inconvenience.