Pinecliff Condominiums

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Our Website clearly indicates that we require Original Documents for evaluationOnce a person enters the online ordering system for evaluation, s/he is presented with a following screen where they have to make a choice as to how to submit the original documents:Submit your original ("hard cover") education documents (diplomas and transcripts) issued by a foreign institution for Evaluation:@ Deliver Original Documents to NYC Office (Globe Language Services, [redacted] ***)Friends, relatives, business associates, etcare allowed to bring the documents to the office on behalf of applicants@ Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing servicePlease note that Globe Language Service will return your original documents only by Express Mail, which provides insurance, a tracking number and a guaranteed date of deliveryPlease select Express or International Express option for delivery services to have your original documents mailed back to you@ Request the foreign institution (school or university) that originally issued your degree and/or transcript to mail an official transcript and/or a duplicate diploma directly to our office in a sealed envelope.The applicant, [redacted] , selected the second option indicating that she will Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing serviceHer claim that she thought that she can upload her documents online directly contradicts the choices she made in her online orderThere is no such option in the evaluation order process.At the end of the online order form before a person is directed to the payment screen, the following message is presented:Terms of Acceptance:a) I hereby affirm that the information provided by me is correct.b) I understand this report is advisory and is not binding on anyone who uses it.c) I release Globe Language Services, Incfrom any liability for damages resulting from the use of the evaluation report by me or any agency or institutionGlobe Language Services, Increserves the right to request additional information, including additional original documents, and to verify documents with issuing institutions.d) Due to the labor-intensive nature of the evaluation process, after we begin the evaluation, fees are not refundable.If you cancel the order before the evaluation begins, processing fee of $will be deducted from your refund.Electronic Signature:*Type your Full NameI understand that checking this box constitutes a legal signature confirming that I acknowledge and agree to the above Terms of Acceptance[redacted] has entered her full name indicating her acceptance of the terms and her IP address was recorded at the same timeHer claim that she did not know that her credit card would be charged is ridiculous.When [redacted] contacted us by telephone and by e-mail, we offered her the usual choices, receive a refund minus the processing fee or wait until she submits her original documents for evaluation [redacted] kept insisting on getting a full refund even after she was explained the fees that we had to pay to online processor and well as the credit card issuer and the amount of work involved in processing her order and determining the exact documents we have to receive from her country of studies [redacted] attempted a charge-back on her credit card, but it was denied.We followed all the procedures correctlyWe are willing to finalize the evaluation report as soon as we receive original documentsThere is no expiration date for this order

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ?

Our Website clearly indicates that we require Original Documents for evaluationOnce a person enters the online ordering system for evaluation, s/he is presented with a following screen where they have to make a choice as to how to submit the original documents:Submit your original ("hard cover") education documents (diplomas and transcripts) issued by a foreign institution for Evaluation:@ Deliver Original Documents to NYC Office (Globe Language Services, [redacted] ***)Friends, relatives, business associates, etcare allowed to bring the documents to the office on behalf of applicants.? @ Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing servicePlease note that Globe Language Service will return your original documents only by Express Mail, which provides insurance, a tracking number and a guaranteed date of deliveryPlease select Express or International Express option for delivery services to have your original documents mailed back to you.? @ Request the foreign institution (school or university) that originally issued your degree and/or transcript to mail an official transcript and/or a duplicate diploma directly to our office in a sealed envelope.The applicant, [redacted] , selected the second option indicating that she will Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing serviceHer claim that she thought that she can upload her documents online directly contradicts the choices she made in her online orderThere is no such option in the evaluation order process.At the end of the online order form before a person is directed to the payment screen, the following message is presented:Terms of Acceptance:a) I hereby affirm that the information provided by me is correct.b) I understand this report is advisory and is not binding on anyone who uses it.c) I release Globe Language Services, Incfrom any liability for damages resulting from the use of the evaluation report by me or any agency or institutionGlobe Language Services, Increserves the right to request additional information, including additional original documents, and to verify documents with issuing institutions.d) Due to the labor-intensive nature of the evaluation process, after we begin the evaluation, fees are not refundable.If you cancel the order before the evaluation begins, processing fee of $will be deducted from your refund.Electronic Signature:*Type your Full NameI understand that checking this box constitutes a legal signature confirming that I acknowledge and agree to the above Terms of Acceptance[redacted] has entered her full name indicating her acceptance of the terms and her IP address was recorded at the same timeHer claim that she did not know that her credit card would be charged is ridiculous.When [redacted] contacted us by telephone and by e-mail, we offered her the usual choices, receive a refund minus the processing fee or wait until she submits her original documents for evaluation [redacted] kept insisting on getting a full refund even after she was explained the fees that we had to pay to online processor and well as the credit card issuer and the amount of work involved in processing her order and determining the exact documents we have to receive from her country of studies [redacted] attempted a charge-back on her credit card, but it was denied.We followed all the procedures correctlyWe are willing to finalize the evaluation report as soon as we receive original documentsThere is no expiration date for this order

Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved becauseI cannot submit any documents that I don't have!! ? My documents are in the Philippines ? And even if I decide to obtain copies, I refuse to do business with a company that has unfair business practices!! ? They NEVER offered me any kind of credit?!? ? This is the first time through Revdex.com that they've offered a credit minus the processing fee!! ? Please let them know that just to end this, I want a credit crack to my card, even if they take away the processing fee!! ? They didn't do ANYTHING to process ANYTHING for me, but I want NOTHING to do with them, so I will accept a refund!!? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?

Globe Language Services translates and evaluates foreign education credentialsFor more than years our translations and evaluations have been accepted nationwide for education, employment and professional licensing and by federal, state and local government agenciesThere are two professional associations of international credential evaluators in the US that are recognized by the US Department of Education for study and work purposesGlobe Language Services is a member of AICE (Association of International Credential Evaluators)It has never been a member of ***, which is the second professional association recognized by the US Deptof EducationAll our staff are aware of our membership with AICE and not ***This is also clearly indicated on our website.When MrM [redacted] had his evaluation done in April of 2000, it was accepted for the purposes intendedEvaluation reports are valid for years and then have to be redone to comply with the new format and reporting requirementsTherefore, MrM [redacted] had to apply for a new evaluation of his credentialsAccording to [redacted] who works in our office, [redacted] did not ask about [redacted] membershipHe asked if Globe Language Services was "accredited." Neither AICE nor [redacted] are accrediting agenciesMsN [redacted] responded that Globe is a member of AICE, which is a professional association ensuring the compliance of its members with Credential Evaluation Standards.MrM [redacted] might have thought that MsNi pronounced [redacted] instead ofA-I-C-EAll staff members at Globe Language Services are long-time employees and nobody would say (either by mistake or on purpose) that Globe is a member of ***.We did not want this confusion to affect Nelson's chances of admission to [redacted] , therefore, DrA [redacted] A [redacted] , our Executive Vice President, wrote a message to the college with information regarding AICE and Globe Language ServicesOur hope is that [redacted] will change its policy of requiring evaluations to come from [redacted] members since there is no legitimate reason to reject evaluations from members of an equal professional association.DrA [redacted] has contacted MrM [redacted] by e-mail and telephone to determine whether the situation with [redacted] has been resolved or notMrM [redacted] has not respondedIf the college still refuses to accept the evaluation report and MrM [redacted] will be forced to pay for the evaluation again, we will work with him to minimize this financial burden

Revdex.com:
I resolved this case (myself directly with ***)MSJENI N* FROM GLOBE LANGUAGE SERVICES LIED I showed to Admission Office of *** all communications between Globe Language Services and me, previous to send the money, as follows:e-mails (back and forth)records of phone calls (days and times) before and after *** required "membership from ***and my school understood that I was deceived by this company.My school will accept documents because of me, no because Language Language Services and its liarsGlobe Language Services will continue cheating on people, like MsJeni N* did to me, relying under a membership to ***, which never existed.Thank you,
Nelson M***

Revdex.com:
I resolved this case (myself directly with ***)MSJENI N* FROM GLOBE LANGUAGE SERVICES LIED I showed to Admission Office of *** all communications between Globe Language Services and me, previous to send the money, as follows:e-mails (back and forth)records of phone calls (days and times) before and after *** required "membership from ***and my school understood that I was deceived by this company.My school will accept documents because of me, no because Language Language Services and its liarsGlobe Language Services will continue cheating on people, like MsJeni N* did to me, relying under a membership to ***, which never existed.Thank you,
Nelson M***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** ** lied.I spoke with her and asked directly if Globe Language Services was a member of ***I did not know that there was any other agency where they (Globe Language Center) could be memberI said ***And MsJeni Ni corrected me and spelled *** properly for me, and she said "yesWe are accredited member of ***.Below, you will find the e-mail thjast MrA*** sent to me and my response (copied and pasted):Nelson, I sent the information to *** regarding your case Can you please check with them on whether they have received my message and whether they need any additional information? Best wishes,A*** *** *** *** ***
*** *** *** *** *** *** **
*** *** *** ***
*** *** *** *** *** *** *** *** *** *** *** ** *** *** ***
* *** *** *** *** *** *** *** *** *** ***
As a said in my initial complaint, due to MsJeni N*'s lie, I must wait until Spring Semester for the Globe Language Services "course by course evaluation"to be accepted* *** Admission Committee reunion for Fall Semester was done one or two weeks agoIf in June I know that Globe Language Services is not a member of ***, I will not ask them to do my evaluation, since this was a "must" requirementAll this delay problem is because MsJeni N*'s lie.I will have a meeting next week with Admission Office representative and will talk about this matter.*** ***.Thank
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Nelson M***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** ** lied.I spoke with her and asked directly if Globe Language Services was a member of ***I did not know that there was any other agency where they (Globe Language Center) could be memberI said ***And MsJeni Ni corrected me and spelled *** properly for me, and she said "yesWe are accredited member of ***.Below, you will find the e-mail thjast MrA*** sent to me and my response (copied and pasted):Nelson, I sent the information to *** regarding your case Can you please check with them on whether they have received my message and whether they need any additional information? Best wishes,A*** *** *** *** ***
*** *** *** *** *** *** **
*** *** *** ***
*** *** *** *** *** *** *** *** *** *** *** ** *** *** ***
* *** *** *** *** *** *** *** *** *** ***
As a said in my initial complaint, due to MsJeni N*'s lie, I must wait until Spring Semester for the Globe Language Services "course by course evaluation"to be accepted* *** Admission Committee reunion for Fall Semester was done one or two weeks agoIf in June I know that Globe Language Services is not a member of ***, I will not ask them to do my evaluation, since this was a "must" requirementAll this delay problem is because MsJeni N*'s lie.I will have a meeting next week with Admission Office representative and will talk about this matter.*** ***.Thank
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Nelson M***

This week we will process the refund minus the processing feeOnline orders are completed by authorize.netWe do not receive any credit card information from themThe refund will be issued by check and mailed to address in Edgewater, NJPlease contact us right away by telephone (###-###-####) if the mailing address we have on file is incorrect

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved becauseI cannot submit any documents that I don't have!! ? My documents are in the Philippines ? And even if I decide to obtain copies, I refuse to do business with a company that has unfair business practices!! ? They NEVER offered me any kind of credit?!? ? This is the first time through Revdex.com that they've offered a credit minus the processing fee!! ? Please let them know that just to end this, I want a credit crack to my card, even if they take away the processing fee!! ? They didn't do ANYTHING to process ANYTHING for me, but I want NOTHING to do with them, so I will accept a refund!!?
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
?

Our Website clearly indicates that we require Original Documents for evaluationOnce a person enters the online ordering system for evaluation, s/he is presented with a following screen where they have to make a choice as to how to submit the original documents:Submit your original ("hard cover")
education documents (diplomas and transcripts) issued by a foreign institution for Evaluation:@ Deliver Original Documents to NYC Office (Globe Language Services, *** *** *** *** *** *** ** ***)Friends, relatives, business associates, etcare allowed to bring the documents to the office on behalf of applicants.? @ Mail Original Documents to NYC Office via *** Express Mail or a similar mailing servicePlease note that Globe Language Service will return your original documents only by Express Mail, which provides insurance, a tracking number and a guaranteed date of deliveryPlease select Express or International Express option for delivery services to have your original documents mailed back to you.? @ Request the foreign institution (school or university) that originally issued your degree and/or transcript to mail an official transcript and/or a duplicate diploma directly to our office in a sealed envelope.The applicant, *** *** *** ***, selected the second option indicating that she will Mail Original Documents to NYC Office via *** Express Mail or a similar mailing serviceHer claim that she thought that she can upload her documents online directly contradicts the choices she made in her online orderThere is no such option in the evaluation order process.At the end of the online order form before a person is directed to the payment screen, the following message is presented:Terms of Acceptance:a) I hereby affirm that the information provided by me is correct.b) I understand this report is advisory and is not binding on anyone who uses it.c) I release Globe Language Services, Incfrom any liability for damages resulting from the use of the evaluation report by me or any agency or institutionGlobe Language Services, Increserves the right to request additional information, including additional original documents, and to verify documents with issuing institutions.d) Due to the labor-intensive nature of the evaluation process, after we begin the evaluation, fees are not refundable.If you cancel the order before the evaluation begins, processing fee of $will be deducted from your refund.Electronic Signature:*Type your Full NameI understand that checking this box constitutes a legal signature confirming that I acknowledge and agree to the above Terms of Acceptance.*** *** has entered her full name indicating her acceptance of the terms and her IP address was recorded at the same timeHer claim that she did not know that her credit card would be charged is ridiculous.When *** *** contacted us by telephone and by e-mail, we offered her the usual choices, receive a refund minus the processing fee or wait until she submits her original documents for evaluation*** *** kept insisting on getting a full refund even after she was explained the fees that we had to pay to online processor and well as the credit card issuer and the amount of work involved in processing her order and determining the exact documents we have to receive from her country of studies*** *** attempted a charge-back on her credit card, but it was denied.We followed all the procedures correctlyWe are willing to finalize the evaluation report as soon as we receive original documentsThere is no expiration date for this order

Globe Language Services translates and evaluates foreign education credentialsFor more than years our translations and evaluations have been accepted nationwide for education, employment and professional licensing and by federal, state and local government agenciesThere are two professional
associations of international credential evaluators in the US that are recognized by the US Department of Education for study and work purposesGlobe Language Services is a member of AICE (Association of International Credential Evaluators)It has never been a member of [redacted], which is the second professional association recognized by the US Deptof EducationAll our staff are aware of our membership with AICE and not [redacted]This is also clearly indicated on our website.When MrM[redacted] had his evaluation done in April of 2000, it was accepted for the purposes intendedEvaluation reports are valid for years and then have to be redone to comply with the new format and reporting requirementsTherefore, MrM[redacted] had to apply for a new evaluation of his credentialsAccording to [redacted] who works in our office, [redacted] did not ask about [redacted] membershipHe asked if Globe Language Services was "accredited." Neither AICE nor [redacted] are accrediting agenciesMsN* responded that Globe is a member of AICE, which is a professional association ensuring the compliance of its members with Credential Evaluation Standards.MrM[redacted] might have thought that MsNi pronounced [redacted] instead ofA-I-C-EAll staff members at Globe Language Services are long-time employees and nobody would say (either by mistake or on purpose) that Globe is a member of [redacted].We did not want this confusion to affect Nelson's chances of admission to [redacted], therefore, DrA[redacted] A[redacted], our Executive Vice President, wrote a message to the college with information regarding AICE and Globe Language ServicesOur hope is that [redacted] will change its policy of requiring evaluations to come from [redacted] members since there is no legitimate reason to reject evaluations from members of an equal professional association.DrA[redacted] has contacted MrM[redacted] by e-mail and telephone to determine whether the situation with [redacted] has been resolved or notMrM[redacted] has not respondedIf the college still refuses to accept the evaluation report and MrM[redacted] will be forced to pay for the evaluation again, we will work with him to minimize this financial burden

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved becauseI cannot submit any documents that I don't have!!  My documents are in the Philippines  And even if I decide to obtain copies, I refuse to do business with a company that has unfair business practices!!  They NEVER offered me any kind of credit?!?  This is the first time through Revdex.com that they've offered a credit minus the processing fee!!  Please let them know that just to end this, I want a credit crack to my card, even if they take away the processing fee!!  They didn't do ANYTHING to process ANYTHING for me, but I want NOTHING to do with them, so I will accept a refund!! 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Globe Language Services translates and evaluates foreign education credentials. For more than 30 years our translations and evaluations have been accepted nationwide for education, employment and professional licensing and by federal, state and local government agencies. There are two professional...

associations of international credential evaluators in the US that are recognized by the US Department of Education for study and work purposes. Globe Language Services is a member of AICE (Association of International Credential Evaluators). It has never been a member of [redacted], which is the second professional association recognized by the US Dept. of Education. All our staff are aware of our membership with AICE and not [redacted]. This is also clearly indicated on our website.When Mr. M[redacted] had his evaluation done in April of 2000, it was accepted for the purposes intended. Evaluation reports are valid for 10 years and then have to be redone to comply with the new format and reporting requirements. Therefore, Mr. M[redacted] had to apply for a new evaluation of his credentials. According to [redacted] who works in our office, [redacted] did not ask about [redacted] membership. He asked if Globe Language Services was "accredited." Neither AICE nor [redacted] are accrediting agencies. Ms. N* responded that Globe is a member of AICE, which is a professional association ensuring the compliance of its members with Credential Evaluation Standards.Mr. M[redacted] might have thought that Ms. Ni pronounced [redacted] instead ofA-I-C-E. All staff members at Globe Language Services are long-time employees and nobody would say (either by mistake or on purpose) that Globe is a member of [redacted].We did not want this confusion to affect Nelson's chances of admission to [redacted], therefore, Dr. A[redacted], our Executive Vice President, wrote a message to the college with information regarding AICE and Globe Language Services. Our hope is that [redacted] will change its policy of requiring evaluations to come from [redacted] members since there is no legitimate reason to reject evaluations from members of an equal professional association.Dr. A[redacted] has contacted Mr. M[redacted] by e-mail and telephone to determine whether the situation with [redacted] has been resolved or not. Mr. M[redacted] has not responded. If the college still refuses to accept the evaluation report and Mr. M[redacted] will be forced to pay for the evaluation again, we will work with him to minimize this financial burden.

Our Website clearly indicates that we require Original Documents for evaluation. Once a person enters the online ordering system for evaluation, s/he is presented with a following screen where they have to make a choice as to how to submit the original documents:Submit your original ("hard cover")...

education documents (diplomas and transcripts) issued by a foreign institution for Evaluation:@ Deliver Original Documents to NYC Office (Globe Language Services, [redacted]). Friends, relatives, business associates, etc. are allowed to bring the documents to the office on behalf of applicants. @ Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing service. Please note that Globe Language Service will return your original documents only by Express Mail, which provides insurance, a tracking number and a guaranteed date of delivery. Please select Express or International Express option for delivery services to have your original documents mailed back to you. @ Request the foreign institution (school or university) that originally issued your degree and/or transcript to mail an official transcript and/or a duplicate diploma directly to our office in a sealed envelope.The applicant, [redacted], selected the second option indicating that she will Mail Original Documents to NYC Office via [redacted] Express Mail or a similar mailing service. Her claim that she thought that she can upload her documents online directly contradicts the choices she made in her online order. There is no such option in the evaluation order process.At the end of the online order form before a person is directed to the payment screen, the following message is presented:Terms of Acceptance:a) I hereby affirm that the information provided by me is correct.b) I understand this report is advisory and is not binding on anyone who uses it.c) I release Globe Language Services, Inc. from any liability for damages resulting from the use of the evaluation report by me or any agency or institution. Globe Language Services, Inc. reserves the right to request additional information, including additional original documents, and to verify documents with issuing institutions.d) Due to the labor-intensive nature of the evaluation process, after we begin the evaluation, fees are not refundable.If you cancel the order before the evaluation begins, processing fee of $40 will be deducted from your refund.Electronic Signature:*Type your Full NameI understand that checking this box constitutes a legal signature confirming that I acknowledge and agree to the above Terms of Acceptance.[redacted] has entered her full name indicating her acceptance of the terms and her IP address was recorded at the same time. Her claim that she did not know that her credit card would be charged is ridiculous.When [redacted] contacted us by telephone and by e-mail, we offered her the usual choices, receive a refund minus the processing fee or wait until she submits her original documents for evaluation. [redacted] kept insisting on getting a full refund even after she was explained the fees that we had to pay to online processor and well as the credit card issuer and the amount of work involved in processing her order and determining the exact documents we have to receive from her country of studies. [redacted] attempted a charge-back on her credit card, but it was denied.We followed all the procedures correctly. We are willing to finalize the evaluation report as soon as we receive original documents. There is no expiration date for this order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]