Pixley Automotive

Excellent place for all automotive repair needsFast and efficient service at a very fair priceThe best service facility I've ever done business with in owning cars for the last years

Revdex.com spoke with RyanHe said the customer's vehicle was brought in and the concerns took longer than the customer had to addressThe customer was charged for only one hour even though there were hours of work put into the vehicleThe customer said he did not authorize the additional time, these are over the phone promotes, and so the business as a gesture of goodwill did not charge the customer for that timeThe business is still able to check over the vehicle, but because of the time concerns the customer had they were not able to keep the vehicle long enough to come to a definitive address to the problems the vehicle was producingThe vehicle does have a strong draw and the business is will to continue work on the vehicle if they customer will return to the shop and be able to wait the necessary time to diagnose and repair

I just picked up my *** *** after problems with the transmission, it had problems shifting, clunking etcI thought a new trans was in my near future but with the know how and professionalism they were able to service and adjust itWith the repairs that they preformed the transmission is working better than it has ever worked beforeI would recommend this performance shop to anyoneThank you *** *** Life long resident of Culpeper, Va

Revdex.com spoke with Ryan. He said the customer's vehicle was brought in and the concerns took longer than the customer had to address. The customer was charged for only one hour even though there were hours of work put into the vehicle. The customer said he did not authorize the additional time, these...

are over the phone promotes, and so the business as a gesture of goodwill did not charge the customer for that time. The business is still able to check over the vehicle, but because of the time concerns the customer had they were not able to keep the vehicle long enough to come to a definitive address to the problems the vehicle was producing. The vehicle does have a strong draw and the business is will to continue work on the vehicle if they customer will return to the shop and be able to wait the necessary time to diagnose and repair.

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
They had my car for 3 days.If they did not know how to fix the problem ,they should have told me.When I first came in I was told they have to do a diagnostic test on my car.They did not give me the results of this test.They did not do anything to my car.I want my money back.They were supposed to be reliable,they are not.

I just picked up my 1997 [redacted] after problems with the transmission, it had problems shifting, clunking etc. I thought a new trans was in my near future but with the know how and professionalism they were able to service and adjust it. With the repairs that they preformed the transmission is working better than it has ever worked before. I would recommend this performance shop to anyone. Thank you [redacted] Life long resident of Culpeper, Va

Excellent place for all automotive repair needs. Fast and efficient service at a very fair price. The best service facility I've ever done business with in owning cars for the last 50 years.