Good day ***, We are sorry you did not receive the product you wantedOur Design Team has checked the photos you sent carefully and didn't find any fault on our endYou provided inches which is tight on you so we suggested that you should provide inches for inches seam allowanceIt was made clear that on our size chart once you choose the tailor made option you should provide your measurementsWe have suggested to you that even though your exact measurement is inches, inches would be the best fit for youOur design team just followed your instructions that you sent usWe are willing to send you new pants but with the different measurements that would fit youYou need to add $for the pants and $for the shipping fee Since you have stated that you have paid too much, we cannot refund your order since tailor made options are non-refundableAgain, we are very sorry that you didn't get the product you wanted but there is an option to change it as wellWe hope you understandPlease check the link providedThank you and have a good day [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The average customer is not knowledgeable on how to make garmentsYes you advised me to get after your mistake was made, but since it was your mistake it is your responsibility, not mine, to pay for the replacementIt is up to the maker to know that in order for a garment to fit properly that you need to add extra material, like they advisedSince this was not advertised on your site, it is their responsibilityI gave you accurate informationIt is your responsibility to know how to make the garment according to my measurements, which you did not In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: AGAIN: I sent the brand new boots back in their original condition with tags and packaging via Certified mail by United States Post Office The Post Office said they delivered it to the address that Cosplay gave me I followed up with Cosplay and they DID NOT tell me they had not received the package Cosplay is JUST NOW CLAIMING THEY CAN'T FIND THE PACKAGE!! After years!! And having to get Revdex.com involved!!! What horrible service!!!! If Cosplay wanted to ensure they received the package via their own courier, they should have sent a mailing label because, as I showed them in the pictures, the boots were defectiveCOSPLAY HAS WASTED MY MONEY, MY TIME, and caused me A LOT of frustrationCOSPLAY SHOULD REFUND ALL MY COSTS AND MUCH MORE! Why should I have to lose money because Cosplay lost the boots? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Good day ***, We are sorry you did not receive the product you wantedOur Design Team has checked the photos you sent carefully and didn't find any fault on our endYou provided inches which is tight on you so we suggested that you should provide inches for inches seam allowanceIt was made clear that on our size chart once you choose the tailor made option you should provide your measurementsWe have suggested to you that even though your exact measurement is inches, inches would be the best fit for youOur design team just followed your instructions that you sent usWe are willing to send you new pants but with the different measurements that would fit youYou need to add $for the pants and $for the shipping fee Since you have stated that you have paid too much, we cannot refund your order since tailor made options are non-refundableAgain, we are very sorry that you didn't get the product you wanted but there is an option to change it as wellWe hope you understandPlease check the link providedThank you and have a good day [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The average customer is not knowledgeable on how to make garmentsYes you advised me to get after your mistake was made, but since it was your mistake it is your responsibility, not mine, to pay for the replacementIt is up to the maker to know that in order for a garment to fit properly that you need to add extra material, like they advisedSince this was not advertised on your site, it is their responsibilityI gave you accurate informationIt is your responsibility to know how to make the garment according to my measurements, which you did not In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: AGAIN: I sent the brand new boots back in their original condition with tags and packaging via Certified mail by United States Post Office The Post Office said they delivered it to the address that Cosplay gave me I followed up with Cosplay and they DID NOT tell me they had not received the package Cosplay is JUST NOW CLAIMING THEY CAN'T FIND THE PACKAGE!! After years!! And having to get Revdex.com involved!!! What horrible service!!!! If Cosplay wanted to ensure they received the package via their own courier, they should have sent a mailing label because, as I showed them in the pictures, the boots were defectiveCOSPLAY HAS WASTED MY MONEY, MY TIME, and caused me A LOT of frustrationCOSPLAY SHOULD REFUND ALL MY COSTS AND MUCH MORE! Why should I have to lose money because Cosplay lost the boots? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***