Premier Dental of Ohio

I have dug into this issue and found that Mr [redacted] received the E.O.Bfor the work that was done prior to the Insurance company processing payment and communicating with our officeMr [redacted] is correct, he is owed $and a check for this amount is being sent via overnight courier to his home address from our bill pay service in UtahWe are very sorry that this has occurredDespite the best efforts of our office there are inherent delays that occur when dealing with the insurance companiesTo elaborate would be an exercise in futilityFurthermore, we would like to express that MrPethtel’s removal from the practice was completely unrelated to this billing matter and based solely on interactions between Mr [redacted] and the staffBased on his comments to staff members, management felt it was best he receive care elsewhereTrust is a vital part of any health care relationship and Mr [redacted] should enjoy that relationship.We apologize for any delay in this refund and appreciate this civil forum to rectify such mattersMy absence due to a vacation (the reason I filed for an extension to this response) and subsequent catch up maybe partly to blame as wellWe thank you for your participation and hope Mr [redacted] recognizes that at no point was it our aim to take from him more than was owedSincerely,Michael C [redacted]

I have dug into this issue and found that Mr. [redacted] received the E.O.B. for the work that was done prior to the Insurance company processing payment and communicating with our office. Mr. [redacted] is correct, he is owed $146.00 and a check for this amount is being sent via overnight courier to his...

home address from our bill pay service in Utah. We are very sorry that this has occurred. Despite the best efforts of our office there are inherent delays that occur when dealing with the insurance companies. To elaborate would be an exercise in futility. Furthermore, we would like to express that Mr. Pethtel’s removal from the practice was completely unrelated to this billing matter and based solely on interactions between Mr. [redacted] and the staff. Based on his comments to staff members, management felt it was best he receive care elsewhere. Trust is a vital part of any health care relationship and Mr. [redacted] should enjoy that relationship.We apologize for any delay in this refund and appreciate this civil forum to rectify such matters. My absence due to a vacation (the reason I filed for an extension to this response) and subsequent catch up maybe partly to blame as well. We thank you for your participation and hope Mr. [redacted] recognizes that at no point was it our aim to take from him more than was owed. Sincerely,Michael C[redacted]