Prop Shop

While we do not have the authority to remove any items on credit bureaus We have however submitted a request for the bureaus to remove the inquiry

I do apologize, we were getting the key from the previous ownerHe had a house fire and was out of touch for quite awhileWe did drop the ball and not follow upWe called and did receive the second key from the customerPlease let us know how you would like us to get that key to youWe did recondition the car by putting new tires, new front brake pads and rotors, replace mirror adjust switch, state safety inspection, emissions and an oil change Concerning the clutch, The car was towed in with a burnt clutch days after deliveryIf the vehicle was purchased with a bad clutch there would have been obvious signs of a worn clutch during the first test drivewe agreed in March in good faith that we pay for the labor and [redacted] pay the parts which we completed and [redacted] paid for March 11th

Service director Gary H [redacted] spoke to customer and explained that the $was actually reduced by what she paid for the initial check when she had the work done fifteen days laterShe state she could not see it even though the quoted price was actually lessWe did another repair order showing the checkout price subtracted from the quoted amount and scanned it to her emailThe customer called me on my cell phone and said the regenerated repair order worked for her, I asked her if we could close the Revdex.com as satisfied and she said yes

All requested paperwork was sent to the customer

[redacted] was contacted via email on 5/17/All issues were resolved 5/20/and [redacted] was made whole with a full replacement productHe has expressed satisfaction with no further complaint against our businessPlease remove/close this complaint as resolvedSincerely,Olivia C [redacted] Sheehy Nissan

We performed a transmission reprogram recall and replaced the muffler on 12/06/with miles Car came back with the failed transmission weeks later 1/16/with miles At the time of the 12/repair order we did not see any damage to the transmission pan We did note during the multipoint inspection the vehicle needed pads/rotors in the front In our opinion the transmission failed because of impact to the transmission pan, causing a leak We attempted to get the transmission covered under [redacted] security plus warranty Security plus sent an adjuster out and declined the claim due to lack of fluid and the pan damage We then suggested [redacted] contact her insurance company and they denied the claim for an unknown reason to us In our opinion [redacted] insurance company should have covered that damage under her versa There is obvious impact to the transmission pan where the fluid leaked out