Pure Garcinia Cambogia Supreme

Attention: Dispute Resolution Consultant, Revdex.comThanks for informing us of this issue However, upon further investigation, it appears that this order and/or customer is not one of ours The order numbers referenced and customer information (name, address, email address, phone number) do not exist in our database, and we believe this complaint was made against us in error We therefore request that you please remove this complaint from our page.There does exist another company brand with the name [redacted] (which is not us), and that may be causing confusion for the customer We would recommend that the customer call the phone number referenced on their credit card statement or contact their bank to reach further resolution.Thanks in advance for your cooperation.Pure Garcinia Cambogia Supreme Customer Service

Dear Revdex.com, Thank you for notifying us regarding this complaint However, we feel that this complaint was sent to us in error, as we do not sell any products by the names listed in the complaints: 5X Trim and Super Colon Furthermore, after searching by email address, name, phone number and physical address, we were not able to locate this customer anywhere in our records To be sure, we could do a search by order number if you or the customer has that and can pass it along Otherwise, we suggest the customer call the number listed on the credit card statement and/or the order receipt for more information on the company that sold them these productsFor now, we will consider this matter closed, but of course we are willing to help investigate further if need be, so please let us know if we can be of further assistanceSincerely, Pure Garcinia Cambogia Customer Service

Our company strives to provide excellent service to all our customersWe have reviewed this customer's account and from the time this Revdex.com complaint was received, we had already issued a full refund on the remaining balance for the other product in question on 2/6/15, so the customer has been refunded in fullWe apologize for any inconveniences and now consider this complaint resolved

We have reviewed this complaint and based on the circumstances described, we have contacted the collections agency and had them remove your collection accountNo further payment is required and it won't affect your creditWe now consider this complaint resolved and apologize for any inconveniences this may have caused

Dear Revdex.com, Thank you for notifying us regarding this complaint Our records show that trial orders were placed for Garcinia Cambogia Supreme and Green Coffee Supreme Cleanse on 4/27/16, and that the terms of the trial offer were explained to the customer before placing the ordersSince the customer did not call us before the end of the trial period to cancel, she was charged for the full price of the product Regardless, due to the customer’s special circumstances and in our effort to provide ongoing excellent customer service, the customer will be receiving two full refunds of $and $on the card used to pay for the original order Depending on the customer’s bank, it can take anywhere from to *business [redacted] days from today to receive the refund We will consider this matter closed, but of course please contact us with any further questions or concernsSincerely, Pure Garcinia Cambogia Supreme Customer Service

On the email sent to me the product (5X Trim 600) was listed as $and the product Super Colon was listed as $In each case it said PRICENow two weeks later my bank statement shows a charge of $for the 5X and $for the Super ColonWhen I called Customer Support I was told the $and the $were only shipping and handlingIf I had known tyhe total price was $I never would have ordered these productsThe page said day trial, but I was under the impression that if I wanted to order more I would have to notify themIf $and $were not the price that should have been in the adI don't have $to just give away like this and I never would have gotten this if I had known

So long story short I was offered free trial bottles of this productAll I had to do was oay shipping,$ Not even weeks later theyre charging me, not charge but chargesfor $and the other for $I called them and tried resolving it with them but they wont give me my money backNow im on medical leave from my job right now so I dont even have an income at the momentWhen they charged me this, I only had $in my accountIm now negative $I have no food and no money and im on medical leaveThey STILL won't give me my moneyThey, instead offer me a 50% discountTheyre scamming peopleI was never once even told I was gonna be charged for those productsIve never been so unhappy with how I was treated from a business

I had purchased the garcinia cambogia pills on February 4th, The advertisement stated that I could start my free trial I only had to may a small amount for the pillsMy credit card was charged times for the prices of $for SM*Cleansebodyx.com and was charged two separate time one $and $for the ultra cleanse productWhen I purchased the supreme garcinia cambogia pills I only wanted to have the trailI was also shipped and charged for the pure cleanse pills that I never asked forSince this purchase I have been charged $I have called this company and was offered 50% of my money back initiallyI told the customer representative that I wanted to talk to a supervisor because I wanted a full refund on these chargesI even offered to return the product through the mailThe supervisor then called me back only offering to refund me 15% of my charges and cancelling my accountThis is deceiving because on the website it has a box to check that states you can

im happy im getting a full refund but im beyond irritated you guys made me take these lengths to get itYou guys should of just refunded my money from the begining and I wouldnt of had to bring the Revdex.com into itRevdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
S*** H***

When you sign up for Supreme Garcinia Cambogia and Pure Cleanse, the price is much higher than advertised Also you are automatically enrolled for a monthly ebook health and fitness magazine ($USD, up to $CDN every month) which is next to impossible to cancel since you didn't sign up for it in the first place I tried several times to cancel by email, with no response The Disputes Department at my bank finally found a phone number The person I spoke to in the States sounded very familiar with disputes, so I'm sure I wasn't the first with this type of complaint advertising, negative billing, and unfair business practices!

Our company strives to provide excellent service to all our customers. We have reviewed this customer's account and from the time this Revdex.com complaint was received, we had already issued a full refund on the remaining balance for the other product in question on 2/6/15, so the customer has been...

refunded in full. We apologize for any inconveniences and now consider this complaint resolved.

Dear Revdex.com,
Thanks for notifying us regarding this complaint.  As the character limit of your system does not allow for an adequate response, I have attached our response in a word document.
In summary, the customer was issued a refund today for $89.97.
Please let us know if...

there is any further way we can assist.Sincerely,
Pure Garcinia Cambogia Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,[redacted]

We have reviewed this complaint and based on the circumstances described, we have contacted the collections agency and had them remove your collection account. No further payment is required and it won't affect your credit. We now consider this complaint resolved and apologize for any inconveniences...

this may have caused.

Attention:  Dispute Resolution Consultant, Revdex.comThanks
for informing us of this issue.  However, upon further investigation, it
appears that this order and/or customer is not one of ours.  The order
numbers referenced and customer information (name,...

address, email address, phone number) do not exist in our database, and
we believe this complaint was made against us in error.  We therefore
request that you please remove this complaint from our page.There
does exist another company brand with the name [redacted] (which
is not us), and that may be causing confusion for the customer.  We would recommend that the customer call the phone number referenced on their credit card statement or contact their bank to reach further resolution.Thanks
in advance for your cooperation.Pure Garcinia Cambogia Supreme Customer Service

Dear Revdex.com,
Thank you for notifying us regarding this complaint.  However, we feel that this complaint was sent to us in error, as we do not sell any products by the names listed in the complaints:  
Arial, Helvetica, sans-serif; background-color: rgb(239, 239, 239);">5X Trim 600 and Super Colon 1800.  Furthermore, after searching by email address, name, phone number and physical address, we were not able to locate this customer anywhere in our records.  To be sure, we could do a search by order number if you or the customer has that and can pass it along.  Otherwise, we suggest the customer call the number listed on the credit card statement and/or the order receipt for more information on the company that sold them these products.
For now, we will consider this matter closed, but of course we are willing to help investigate further if need be, so please let us know if we can be of further assistance.
Sincerely,
Pure Garcinia Cambogia Customer Service

Dear Revdex.com,  
font-family: Arial; font-size: 9pt; line-height: 1em;">Thank you for notifying us regarding this complaint.  Our records show that trial orders were placed for Garcinia Cambogia Supreme and Green Coffee Supreme Cleanse on 4/27/16, and that the terms of the trial offer were explained to the customer before placing the orders. Since the customer did not call us before the end of the trial period to cancel, she was charged for the full price of the product.  Regardless, due to the customer’s special circumstances and in our effort to provide ongoing excellent customer service, the customer will be receiving two full refunds of $79.19 and $87.21 on the card used to pay for the original order.  Depending on the customer’s bank, it can take anywhere from 5 to 7 *business* days from today to receive the refund.  We will consider this matter closed, but of course please contact us with any further questions or concerns. Sincerely,
 Pure Garcinia Cambogia Supreme Customer Service

Our company strives to provide excellent service to all our customers. We have reviewed this customer's account and from the time this Revdex.com complaint was received, we had already issued a full refund on the remaining balance for the other product in question on 2/6/15, so the customer has been...

refunded in full. We apologize for any inconveniences and now consider this complaint resolved.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Wynonia B[redacted]

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]