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Quality Air Mechanical Inc

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Quality Air Mechanical Inc Reviews (1)

Review: I have a Habitat home in which Quality Air Mechanical Inc installed my heating and air conditioning system. The system is not even five years old and I have had issues with it for the past three years. I believe that the problems I had for two years with my outdoor unit is fault of the manufacturer, not Quality Air. However, in the spring of 2012 I began noticing damage to the hardwood floors in my hallway and one bedroom in the home that is connected to the storage space where the unit is. After having someone come out and look at my floors I knew that it was water damage. I later noticed the floor of the closet where the unit is was covered in water. After having someone come out and look at the unit I found out the the coil had frozen and the water was melting and had nowhere to go because Quality Air had not installed a drain float which was needed in cases like mine. I had to pay out $1,300 to replace the damaged floors in my home. After hoping that this nightmare was finally over I again had water damage to the new floors in August of 2013. I just had someone come out to my home a few weeks ago to tear up the floors again and have yet to get them replaced. This is all because Quality Air did not properly install my unit and did not install the drain float that I will now have to pay for myself along with an entirely new unit.Desired Settlement: I would like Quality Air to order me a drain float and pay for it since they were supposed to install it in the first place. I would also like some kind of reimbursement for the money that I had to put into getting my floors tore up and replaced since I would not have had to pay that money had Quality Air properly installed my unit and given me a drain float.

Business

Response:

8/28/2013

Re: Complaint ID [redacted]

Quality Air Mechanical installed the plumbing for this home when it was built by Habitat for Humanity.

The HVAC equipment was installed by [redacted]. (housing and weatherization). We trust that this complaint will be expunged from our listing.

Thank you in advance for your attention to this matter.

Sincerely,

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Description: Air Purifying & Cleaning Systems & Equipment

Address: 999 Main Street, Williamsport, Pennsylvania, United States, 17702

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