Quality One Woodwork LLC

Initial Business Response / [redacted] (1000, 5, 2015/12/07) */ ***, In order for us to issue credit or compensation, we will require pictures of the cabinet prior any work being done. Once we have received the pictures we will review and address the issue appropriately. When you send the pictures... please reply to all. Thanks, Cory [redacted] Customer Service Manager Quality One Woodwork [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/12/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) I sent photos on 6/4/2015 and again on 6/29/15. he keeps asking for before photos of the smaller cabinet.I do not have before photos of the small cabinet because during installation of the cabinet, it started to "sag" because it was not glued or screwed together or something because the face portion of the cabinet was dropping from the back of the cabinet. I went into "I need to fix this before it breaks" mode. taking another photo of another defective cabinet did not cross my mind. I did provide after photos of how I had to fix the problem Final Consumer Response / [redacted] (3000, 13, 2016/01/06) */ ***Document Attached [redacted] these are the files I sent originally, not sure why they keep asking for photos

Initial Business Response /* (1000, 5, 2015/12/07) */
[redacted],
In order for us to issue credit or compensation, we will require pictures of the cabinet prior any work being done. Once we have received the pictures we will review and address the issue appropriately. When you send the pictures...

please reply to all.
Thanks,
Cory [redacted]
Customer Service Manager
Quality One Woodwork
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I sent photos on 6/4/2015 and again on 6/29/15. he keeps asking for before photos of the smaller cabinet.I do not have before photos of the small cabinet because during installation of the cabinet, it started to "sag" because it was not glued or screwed together or something because the face portion of the cabinet was dropping from the back of the cabinet. I went into "I need to fix this before it breaks" mode. taking another photo of another defective cabinet did not cross my mind. I did provide after photos of how I had to fix the problem
Final Consumer Response /* (3000, 13, 2016/01/06) */
[redacted]Document Attached[redacted]
these are the files I sent originally, not sure why they keep asking for photos