QuGenix RX

QuGenix RX PO Box [redacted]January 26, 2017RE: [redacted] Complaint ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on January 17,...

2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $89.71 on June 26, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $367.86 on July 18, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on May 29, 2017. We are unable to refund any more, as the system does not allow refunds to exceed total amount....

Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

RE: [redacted]File ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $89.71 on April 8, 2017. Furthermore, we confirm that the customer’s account has been closed and...

will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

QuGenix RX PO Box 20800 Fountain Valley, CA 92728February 10, 2017Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123-1688RE: [redacted] File ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the...

complaint by providing a full refund of $179.48 on February 10, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

QuGenix RX PO Box 20800 Fountain Valley, CA 92728March 21, 2017Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123RE: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a...

full refund of $179.42 on March 21, 2017. The customer has been refunded $31.50 on February 25, 2017 per telephone conversation with our agent. The remaining amount of $147.92 has been disputed with the bank and will be refunded after the dispute is resolved. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

QuGenix RX PO Box 20800 Fountain Valley, CA 92728February 27, 2017Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123RE: [redacted]ile ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the...

complaint by providing a full refund of $179.48 on January 30, 2017 per telephone conversation with our Customer Representative. furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

QuGenix RX PO Box 20800 Fountain Valley, CA 92728March 21, 2017Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123RE: [redacted] File ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the...

complaint by providing a full refund of $179.48 on March 21, 2017. The customer has been refunded $89.73 on March 7, 2017 per telephone conversation with our agent. The remaining amount of $89.75 has been disputed with the bank and will be refunded after the dispute is resolved. Please be advised that $44.86 of the remaining amount will be sent by check while the rest will be refunded back into the the customer’s account. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

In our previous statement, we have refunded all the orders that was placed under your name. It should have already appeared on your statement as it was refunded on the 18th of July. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

RE: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $89.71 on February 16, 2017. Furthermore, we confirm that the customer’s account has been closed...

and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

May 10, 2017 Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123 RE: [redacted] File ID: [redacted] We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $367.86 on...

May 10, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

January 10, 2017Revdex.com [redacted] #[redacted], [redacted]
[redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full...

refund of $89.71 on January 10, 2017. The customer has been refunded $31.40 on December 13, 2016 per telephone conversation with our agent. The remaining amount of $58.31 has been disputed with the bank and will be refunded after the dispute is resolved. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

May 10, 2017 Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123 RE: [redacted] File ID: [redacted] We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on May...

10, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

RE: [redacted]File ID: [redacted]We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48. Furthermore, we confirm that the customer’s account has been closed and will receive no...

further charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on June 5, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.