To Whom it May Concern,This is in response to ID# [redacted] Thank you for reaching out to us and allowing us the opportunity to remedy this situationIn our years of business and years of practice, this is the first complaint we have ever received from Revdex.comWe are truly regretful that this situation ever occurred and was permitted to escalate to the point that Miss L [redacted] felt the need to file a formal complaintWe are committed to finding a mutually agreeable remedy for this miscommunication.Also, please be aware that we are internally addressing this with the members of our staff responsible for this miscommunicationOur practice is committed to delivering exceptional care and transparency.Due to the nature of the treatment and necessity to follow HIPPA guidelines, I am not at liberty to discuss the details of the patient’s appointment and treatment deliveredHowever, I propose as a gesture of good will we refund the $of treatment that was recommended during the appointmentPlease let me know if Miss L [redacted] finds this amendable or if we need to discuss this further to come to a mutually agreeable solution.Thank you in advance for your courtesiesSincerely,Amelia S*Office Coordinator [redacted] ***
To Whom it May Concern,This is in response to ID# [redacted] Thank you for reaching out to us and allowing us the opportunity to remedy this situationIn our years of business and years of practice, this is the first complaint we have ever received from Revdex.comWe are truly regretful that this situation ever occurred and was permitted to escalate to the point that Miss L [redacted] felt the need to file a formal complaintWe are committed to finding a mutually agreeable remedy for this miscommunication.Also, please be aware that we are internally addressing this with the members of our staff responsible for this miscommunicationOur practice is committed to delivering exceptional care and transparency.Due to the nature of the treatment and necessity to follow HIPPA guidelines, I am not at liberty to discuss the details of the patient’s appointment and treatment deliveredHowever, I propose as a gesture of good will we refund the $of treatment that was recommended during the appointmentPlease let me know if Miss L [redacted] finds this amendable or if we need to discuss this further to come to a mutually agreeable solution.Thank you in advance for your courtesiesSincerely,Amelia S
*Office Coordinator [redacted] ***