Quick Stop Auctions

We have had the sewing machine returned to us We believe we have had the sewing machine fixed (an easy fix) We will be testing it out the end of this week or early next week and if it appears to be functional we can return the machine to the buyer [redacted]

One of our company’s main activity is industrial diagnosticsIn January we decided to buy a used infrared camera via the internet We found a seemingly appropriate instrument on eBay.com, the seller was the user named qsauctions Paypal had declined our payment by card after several attemptsIn order to resolve this problem, we agreed with the seller in a wire transfer in advance paying methodThis way we locked out ourselves from the eBay Buyer Protection ProgramUnfortunatelly we trusted in the seller, because he had more than feedback from his buyers, more than 99% of them are positive On 25th of February the seller has notified us that he has received the purchase price, USD After that he did not sent the purchased product, and did not transfer the money back, although we demanded it many times, both in via phone and e-mail MrStephen Shake answered to our emails last time on the 31st of March 2016, three months ago and even on the phone promised to transfer the money back which he did not do so far He was simply kept the money I filed a police report and also filed a complaint to FBI Internet Crime Center

In an act of goodwill I will go ahead and pay the return shipping This is above and beyond what we normally offer for a purchase that is returned after our standard return period (days)[redacted]

A full refund of the original amount paid for the machine has been processed through the original payment method It may take a few days to be completed, but it has been started [redacted]

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

The refund check was mailed Friday, March

I have reviewed the
response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
This company has had the machine since January 2, 2015...there was never any discussion over repairing the machine and sending it back to meIn fact, this machine was posted for sale on ***on 01/30/I filed a complaint with them and the owner of *** *** *** sent me a threatening email stating that if I didn't leave them alone I would never get my money back(I saved the email)Also, on 02/04/the machine was listed for sale on *** (again)I filed a complaint through themAs of today, 02/19/2015, the item is no longer listedI requested a refund from this company numerous times starting 12/30/2014...and *** *** agreed to a refundHe told me he couldn't return the money via *** and he would have to send me a checkNO DISCUSSION about repair and return of the itemI want my $for the item as well as the $in return shipping for a broken sewing machine falsely advertised

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. This will not be settled until I receive the money in my handMr*** has a habit of saying he is returning money and does not follow throughI was promised a return the beginning of January...and it has taken all this time, as well as numerous complaints being filed, to get this farBy what date will I receive my return shipping payment of $57.85? Will it be by check? I want a definitive action plan
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI will be watching the mailWhen the check is received and cashed and the money returned to my *** account, then this matter will be settledAccording to ***, my money should be credited back to my account by March
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. *** *** (Quick Stop Auctions, Inc.) has not started the process of refundMy complaint through my *** account has resulted in my *** account legally taking the money from Quick Stop Auctions banking account The money will be held for days in order for *** ***/Quick Stop Auctions to have the opportunity to dispute itThe money will be held for days until March 17, I feel that *** *** should be required to re-pay my shipping return cost for $due to false/fraudulent advertisingThis was promised in the original phone call on 12/30/2014. *** *** continued to try to sell this broken machine on *** on 02/13/stating "no return to seller accepted"This company and it's owner has acted in a fraudulent and threatening manner towards me and I suspect other customersMy *** company has taken the legal steps to returning my money to my account because *** ***/Quick Stop Auctions had no intention of returning my money to meI want the additional charges paid to me as agreed
Regards,
*** ***

One of our company’s main activity is industrial diagnostics. In January 2016 we decided to buy a used infrared camera via the internet.
We found a seemingly appropriate instrument on eBay.com, the seller was the user named qsauctions.
Paypal had declined our payment by card after several attempts. In order to resolve this problem, we agreed with the seller in a wire transfer in advance paying method. This way we locked out ourselves from the eBay Buyer Protection Program. Unfortunatelly we trusted in the seller, because he had more than 12.000 feedback from his buyers, more than 99% of them are positive.
On 25th of February the seller has notified us that he has received the purchase price, 2.850 USD
After that he did not sent the purchased product, and did not transfer the money back, although we demanded it many times, both in via phone and e-mail.
Mr. Stephen Shake answered to our emails last time on the 31st of March 2016, three months ago and even on the phone promised to transfer the money back which he did not do so far.
He was simply kept the money.
I filed a police report and also filed a complaint to FBI Internet Crime Center.

A full refund of the original amount paid for the machine has been processed through the original payment method.  It may take a few days to be completed, but it has been started.  [redacted]

We have had the sewing machine returned to us.  We believe we have had the sewing machine fixed (an easy fix).  We will be testing it out the end of this week or early next week and if it appears to be functional we can return the machine to the buyer.  [redacted]

In an act of goodwill I will go ahead and pay the return shipping.  This is above and beyond what we normally offer for a purchase that is returned after our standard return period (30 days).[redacted]

One of our company’s main activity is industrial diagnostics. In January 2016 we decided to buy a used infrared camera via the internet.

We found a seemingly appropriate instrument on eBay.com, the seller was the user named qsauctions.

Paypal had declined our payment by card after several attempts. In order to resolve this problem, we agreed with the seller in a wire transfer in advance paying method. This way we locked out ourselves from the eBay Buyer Protection Program. Unfortunatelly we trusted in the seller, because he had more than 12.000 feedback from his buyers, more than 99% of them are positive.

On 25th of February the seller has notified us that he has received the purchase price, 2.850 USD

After that he did not sent the purchased product, and did not transfer the money back, although we demanded it many times, both in via phone and e-mail.

Mr. Stephen Shake answered to our emails last time on the 31st of March 2016, three months ago and even on the phone promised to transfer the money back which he did not do so far.

He was simply kept the money.

I filed a police report and also filed a complaint to FBI Internet Crime Center.

Review: I purchased a sewing machine from this company on [redacted] on 11/05/2014. The advertisement stated the machine worked. I paid $128.29 ([redacted]). When I got the machine, the machine motor and zipper foot worked. After threading the bobbin, I attempted to sew only to discover that the bobbin case was broken and unable to sew material. The company requested I go through them for a refund instead of filing through [redacted]. I returned the item as requested on 12/30/2014 paying $57.85 in shipping via [redacted] store. I contacted the president, [redacted], on 01/13/2015 to inquire if the product had been received. He confirmed that it was received. He stated that the product needed to be tested and he would call me back. We also discussed the issue of refunding the $57.85 shipping fee. After no return call, I called 01/19/2015 and was told that I would receive a refund. On 01/30/2015 I called to inquire about the refund and re-imbursement and was told that he would send me a check in the next several days. When I inquired about the shipping charge he said "he would see". I told him I was getting the run-around and was considering a complaint to Revdex.com and [redacted]...he hung up on me. When I called back, he wouldn't answer. I called back on my cell phone, an employee stated that [redacted] wasn't going to discuss this matter anymore.Desired Settlement: I would like to be refunded $128.29 for the broken product and $57.85 for the return shipping - total $187.13.

Business

Response:

We have had the sewing machine returned to us. We believe we have had the sewing machine fixed (an easy fix). We will be testing it out the end of this week or early next week and if it appears to be functional we can return the machine to the buyer. [redacted]

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

This company has had the machine since January 2, 2015...there was never any discussion over repairing the machine and sending it back to me. In fact, this machine was posted for sale on [redacted]. on 01/30/2015. I filed a complaint with them and the owner of [redacted] sent me a threatening email stating that if I didn't leave them alone I would never get my money back. (I saved the email). Also, on 02/04/2015 the machine was listed for sale on [redacted] (again). I filed a complaint through them. As of today, 02/19/2015, the item is no longer listed. I requested a refund from this company numerous times starting 12/30/2014...and [redacted] agreed to a refund. He told me he couldn't return the money via [redacted] and he would have to send me a check. NO DISCUSSION about repair and return of the item. I want my $128.29 for the item as well as the $57.85 in return shipping for a broken sewing machine falsely advertised.

Business

Response:

A full refund of the original amount paid for the machine has been processed through the original payment method. It may take a few days to be completed, but it has been started. [redacted]

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. [redacted] (Quick Stop Auctions, Inc.) has not started the process of refund. My complaint through my [redacted] account has resulted in my [redacted] account legally taking the money from Quick Stop Auctions banking account . The money will be held for 30 days in order for [redacted]/Quick Stop Auctions to have the opportunity to dispute it. The money will be held for 30 days until March 17, 2015. I feel that [redacted] should be required to re-pay my shipping return cost for $57.85 due to false/fraudulent advertising. This was promised in the original phone call on 12/30/2014. [redacted] continued to try to sell this broken machine on [redacted] on 02/13/2015 stating "no return to seller accepted". This company and it's owner has acted in a fraudulent and threatening manner towards me and I suspect other customers. My [redacted] company has taken the legal steps to returning my money to my account because [redacted]/Quick Stop Auctions had no intention of returning my money to me. I want the additional charges paid to me as agreed.

Regards,

Business

Response:

In an act of goodwill I will go ahead and pay the return shipping. This is above and beyond what we normally offer for a purchase that is returned after our standard return period (30 days).[redacted]

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. This will not be settled until I receive the money in my hand. Mr. [redacted] has a habit of saying he is returning money and does not follow through. I was promised a return the beginning of January...and it has taken all this time, as well as numerous complaints being filed, to get this far. By what date will I receive my return shipping payment of $57.85? Will it be by check? I want a definitive action plan.

Regards,

Business

Response:

The refund check was mailed Friday, March 6.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I will be watching the mail. When the check is received and cashed and the money returned to my [redacted] account, then this matter will be settled. According to [redacted], my money should be credited back to my account by March 17.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,